Computer Systems Programmer - Operations & Maintenance
Position: Computer Systems/Programmer - Operations and Maintenance Location: Remote Clearance: Must be eligible to obtain a Public Trust (US citizen/Green Card) Salary: $130k/year + comprehensive benefits package Role Description We are seeking a highly skilled resource to support ongoing Operations & Maintenance (O&M) activities for a mission-critical system. This role requires deep expertise in SQL, XML ingestion and processing, and relational databases, with a strong emphasis on operational stability, data integrity, and production support. The ideal candidate will be hands-on, detail-oriented, and comfortable working in production environments, supporting batch processes, troubleshooting data issues, and collaborating closely with application, infrastructure, and business stakeholders. Key Responsibilities Support day-to-day Operations & Maintenance (O&M) activities, including monitoring, troubleshooting, and resolving production issues Perform SQL development and analysis , including complex queries, data validation, reconciliation, and performance tuning Manage and support XML ingestion pipelines , including parsing, transformation, validation, and error handling Investigate and remediate data quality and data integrity issues across systems Support and execute batch jobs and scheduled processes , including reruns, validations, and post-run analysis Work with relational databases (e.g., Oracle, SQL Server, PostgreSQL) to maintain schema integrity and optimize performance Analyze logs, database records, and system outputs to identify root causes of defects or failures Partner with development teams to support releases, hotfixes, and production deployments Document operational procedures, runbooks, and knowledge transfer materials to reduce single points of failure Participate in on-call or after-hours support as required Required Skills & Qualifications Strong hands-on experience with SQL , including: Complex joins, subqueries, and performance tuning Data reconciliation and root-cause analysis Proven experience working with XML : XML parsing, validation, transformation Ingestion and processing of large XML datasets Solid background in Operations & Maintenance (O&M ) or production support environments Experience with relational databases (Oracle, SQL Server, PostgreSQL, MySQL, etc.) Strong troubleshooting skills with a focus on data-centric issues Familiarity with batch processing frameworks and schedulers Experience supporting applications in lower and production environments Ability to follow and improve operational processes while maintaining strict change control Scripting experience (Python, Shell, PowerShell, etc.) for automation and operational tasks Familiarity with logging and monitoring tools (Splunk, etc.) Experience supporting government or regulated environments Understanding of data governance, auditability, and compliance requirements Prior experience documenting SOPs and training O&M staff Soft Skills & Attributes Strong attention to detail and commitment to data accuracy Clear written and verbal communication skills Ability to work independently in a fast-paced production environment Proactive mindset with a focus on risk reduction and operational stability Collaborative and inclusive team player who can effectively partner across technical and non-technical teams