Community & Social Media Manager

The Community Manager, Social Media at K12 will oversee and expand the company’s online communities and social media presence. This role involves driving engagement, building relationships, and supporting K12’s educational mission across platforms like Facebook, Instagram, TikTok, Reddit, and YouTube.Requirements5+ years of experience in community management and/or social media managementBachelor’s degree in Marketing/Communication or relevant work experienceSocial Media Expertise: Proven track record in managing and growing social media communities across major platformsEngagement & Relationship Building: Strong interpersonal skills with a natural ability to connect with diverse audiencesCustomer-Centric: Ability to provide exceptional customer service and act as a representative of K12’s brand across all platformsData-Driven: Ability to analyze social media metrics, draw insights, and adjust strategies accordingly to improve engagement and performanceOrganizational Skills: Strong attention to detail with the ability to manage multiple projects and deadlines in a fast-paced environmentCollaboration & Teamwork: Experience working cross-functionally with marketing, PR, customer service, and sales teams to align on objectives and drive community engagementTech-Savvy: Proficiency in social media management tools (e.g.,Sprout Social, Meta Business, Google Analytics) and community engagement platforms (e.g., Reddit, Facebook Groups)Adaptable: Comfortable in a fast-paced, changing environment with the ability to adapt strategies quicklyPassion for Education: A genuine interest in online education and K12’s mission to support students and familiesHighly organized: able to manage multiple projects and deadlines in a fast-paced environmentExcellent presentation skills with ability to leverage technology effectivelyExperience leading and mentoring teams, with a focus on professional growth and fostering a collaborative cultureStrong project management and organizational skills with attention to detailExcellent written and oral communication skillsMicrosoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiencyAbility to clear required background checkBenefitshealth benefitsretirement contributionspaid time offOriginally posted on Himalayas

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