Community Relations Liaison

Important Application Submission InformationIn order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Monday, March 30, 2026More than a career - a chance to make a difference in people's lives.Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.Position SummaryThe Community Relations Liaison is intended for professionals with demonstrated leadership skills who are interested in moving into a community relations role. This position reports to the Director of Community Relations and has multi-regional responsibilities. It is responsible for assisting the Government & Community Relations Managers (GCRM’s) in establishing and maintaining productive working relationships with targeted stakeholder groups and individuals who have the potential to influence the success of the company by executing its overall business strategy. Employees in this position also have a key role in helping to shape the image and reputation of Duke Energy in the community and among the customer base at-large by assisting in the development and execution of the company’s philanthropic strategy and overall community/civic engagement plan.Responsibilities Relationship managementThis position has a critical role in expanding and strengthening stakeholder relationships at the grassroots level. Assists in the development of the External Relations strategy for neighborhood associations, small/mid-sized business organizations, civic groups and other grassroots entities. Proactively builds and maintains relationships with these groups to ensure External Relations objectives can be successfully achieved. Effectively promotes and enhances the Corporation’s image and reputation. Project and Issues ManagementIdentifies and resolves various issues and participates in activities/events affecting the Corporation. Identifies and develops plans to resolve issues to preserve or enhance community relationships and the Corporation’s reputation. Must remain knowledgeable of enterprise-wide issues and is responsible for collaborating with internal and external stakeholders to resolve issues affecting the various business units operating within the Corporation’s service territory. Represents External Relations team on generation, transmission and/or distribution projects of significant impact, including participating in project meetings, customer communications, external meetings and outreach.Must have broad and deep knowledge of corporate issues. Examples including but not limited to:Company and industry wide issues and policies New generation strategiesRight-of-Way management and line clearance issuesFacilities placement, managing requests for overhead to underground conversion of distribution facilities, etc.Air and water quality environmental issuesLake Management issuesSale of Duke Energy assets (land and buildings)Community & Employee EngagementAssist the GCRM’s in the development of a community investment and engagement strategy. Primary responsibility for executing signature events and key employee volunteer opportunities requiring skillful coordination with both internal and external partners. Ensure appropriate stakeholder education regarding important business initiatives and issues by coordinating grassroots outreach activities with community groups, civic organizations, neighborhood associations, etc. Actively participate in the Speaker’s Bureau. Represent External Relations and serve as the face of the company through various roles as defined by the GCRM’s but may include non-profit boards/committees, working groups, task forces, etc. Basic/Required QualificationsBachelor’s degree in Marketing, Communications, Finance, Business or other related degree AND three (3) years minimum required related work experienceIn lieu of degree(s) and experience listed above, High School/GED AND seven (7) years minimum required related work experienceAdditional Preferred QualificationsExcellent communication (verbal and written) and interpersonal skillsAnalytical/problem-solving skillsBase knowledge of Duke Energy corporateUtility business and enterprise strategyDemonstrated experience in managing relationshipsAbility to work with minimal daily directionComprehensive financial and business acumenPolitical savvy and understanding of local and state political processesDemonstrated conflict resolution and management skills, excellent leadership skills, and good facilitation skills all levels, both internal and external, to Duke EnergyWorking ConditionsVirtual Mobility Classification – Work will be performed from a remote location after the onboarding period. However, virtual employees should live within a reasonable commute to a Duke Energy facilitySpecific RequirementsValid driver's licenseTravel Requirements25-50%Relocation Assistance Provided (as applicable)NoRepresented/Union PositionNoVisa Sponsored PositionNoPlease note that in order to be considered for this position, you must possess all of the basic/required qualifications.PrivacyDo Not Sell My Personal Information (CA)Terms of UseAccessibility

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