Community Manager, Community Development

Health Union is a leader in community-based activation and data platforms in healthcare. They are seeking a Community Manager to manage the health and growth of online communities, leveraging insights and content strategies to enhance engagement and retention.ResponsibilitiesBuild and maintain a working knowledge of relevant disease states to inform content strategy and community engagementOwn and evolve the community strategy for each assigned community, using data and community insights to guide decisions and optimize performanceLeverage content, email, and social channels to drive community growth, engagement, and retentionManage site content to ensure diversity, accuracy, quality, and relevanceOptimize content for readability and search performance (SEO, Zero-Click, AEO, GEO) in partnership with subject matter expertsLead email marketing strategy and execution for the relevant communityLead and support site-specific Health Leader teams to foster authentic engagement and community trustEncourage meaningful community interaction while maintaining a safe, inclusive, and supportive environmentIdentify and execute scalable opportunities to grow the community and strengthen relationshipsSurface insights and recommendations from community management to inform broader strategy and decision-makingSkillsBachelor's degree in Liberal Arts, Marketing, Public Health, Psychology, Sociology, Communications, or relevant experience1+ years in community management, content management/editorial, health education, or online marketing/public relations/communicationsOutstanding written and verbal communication skillsAbility to work independently without the need for direct guidance or managementStrong organizational skills with the ability to manage multiple conversations via multiple platforms: social, blog, email, internal, etcDemonstrated ability to meet deadlines and manage timely turnaround of content, responses, and deliverables in a fast-paced environmentProactive, independent thinking with a positive attitudeAbility to translate complex ideas into similar, intuitive communicationsProactive in creating conversations and seeking innovative ways to connect onlineExperience in healthcare a plusBenefitsMedical, dental, and vision insuranceA 401(k) planA professional development budgetPaid time off available to full-time employees upon hireDesignated company-paid holidaysSummer FridaysPersonal/Family CareOther leaves of absence when needed to support your physical, financial, and emotional well-beingCompany OverviewHealth Union, they inspire people to live better with specific health conditions. It was founded in 2010, and is headquartered in Philadelphia, Pennsylvania, USA, with a workforce of 201-500 employees. Its website is https://health-union.com.



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