Community Manager
We are looking for a Community Manager to build a loyal, active, and engaged community around our project. Your main goal is to provide quick user support and foster an environment that improves customer retention.Responsibilities:• Manage Telegram chats and Discord servers.• Maintain a positive atmosphere, enforce communication rules, and handle content moderation.• Engage with the existing audience by encouraging dialogue, running polls, quizzes, and facilitating discussions.• Develop and implement ideas to increase activity (e.g., interactive events, contests, quests).• Post timely updates, including announcements, promotions, and changes to project mechanics.• Respond promptly to user questions and address complaints or suggestions.Requirements• At least 1.5 years of experience as a Community Manager.• Strong knowledge of Telegram (bots, channels, groups) and Discord (roles, channels, permissions, automation bots).• Ability to independently generate content and activity ideas without needing constant supervision.• Proficiency in reporting using Google Sheets or Excel and a basic understanding of QA principles.Benefits• Competitive salary.• Fully remote work.• 28 days of paid vacation.• 5/2 work schedule with flexible start times.• A friendly and highly qualified team.• Opportunities for personal and professional growth.• Minimal bureaucracy and flexible processes.
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