Commercial Valuations Coordinator - Commercial Auto

Remote Full-time
About the position

About this role: Wells Fargo is seeking a Commercial Valuations Coordinator as part of the Client Management team. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role, you will: Manage and oversee daily Floorplan inspection activities to ensure timely resolution of sold and unseen units. You’ll serve as a key liaison with dealers, assess collateral risk, and support operational integrity through verification, escalation, and process improvement. Monitor open Floorplan inspections and prioritize outreach based on policy violations and unresolved units. Communicate with dealer personnel to ensure timely payment for sold units. Assess and waive low-risk units based on volume, credit grade, and inspection results. Analyze account activity to understand funding and cash flow concerns. Recommend and coordinate supplemental inspections for collateral at third-party locations. Escalate unusual activity to appropriate internal teams (Reconciliation, Risk, Sales). Identify and propose process improvements to enhance inspection efficiency. Collaborate with internal teams and escalate issues found during the inspections to the appropriate partners. Provide guidance and mentorship to junior staff.

Responsibilities
• Manage and oversee daily Floorplan inspection activities to ensure timely resolution of sold and unseen units.
• Serve as a key liaison with dealers, assess collateral risk, and support operational integrity through verification, escalation, and process improvement.
• Monitor open Floorplan inspections and prioritize outreach based on policy violations and unresolved units.
• Communicate with dealer personnel to ensure timely payment for sold units.
• Assess and waive low-risk units based on volume, credit grade, and inspection results.
• Analyze account activity to understand funding and cash flow concerns.
• Recommend and coordinate supplemental inspections for collateral at third-party locations.
• Escalate unusual activity to appropriate internal teams (Reconciliation, Risk, Sales).
• Identify and propose process improvements to enhance inspection efficiency.
• Collaborate with internal teams and escalate issues found during the inspections to the appropriate partners.
• Provide guidance and mentorship to junior staff.

Requirements
• 2+ years of Commercial Valuations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice-to-haves
• Ability to take initiative and work independently with minimal supervision in a structured environment
• Ability to work in a fast paced deadline driven environment
• Exposure to Wells Fargo AIMS system and Hogan Mainframe
• Knowledge and understanding of collateral analysis for an asset based lending company
• Strong internal and external relationship management and conflict resolution skills
• Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions
• Effective organizational, multi-tasking, and prioritizing skills
• Excellent verbal, written, and interpersonal communication skills
• Basic knowledge and understanding of accounting
• Good analytical skills with high attention to detail and accuracy
• High level of initiative and accountability
• Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills

Benefits
• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

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