Collections Specialist - Revo Health
About the position
The ASC Collections Specialist is responsible for managing unpaid or past due accounts receivables while providing excellent customer service and documentation. This full-time remote position requires initial on-site training in Bloomington and involves working closely with healthcare groups to ensure efficient billing processes and patient communication.
Responsibilities
Ā Make outbound phone calls to patients regarding unpaid, past due, denied, or rejected billing claims and document interactions according to policy.
,
Ā Complete surgery estimates for self-pay patients and contact them to pre-collect balances.
,
Ā Answer incoming phone lines for patient payments and provide backup for customer service calls.
,
Ā Ensure professional communication with patients, clinic personnel, and outside vendors via phone, email, or written documentation.
,
Ā Maintain knowledge of healthcare plan requirements and health plan networks.
,
Ā Verify and document insurance information as per business practices.
,
Ā Collaborate with outside collection agencies to turnover accounts and monitor trends.
,
Ā Review Explanation of Benefits (EOB) and research denials, rejections, and excessive reductions.
,
Ā Ensure appropriate forms are used for adjustments, insurance transfers, or account changes.
,
Ā Receive inbound calls from patients or insurance companies regarding unpaid, denied, or rejected billing claims.
Requirements
Ā High School diploma/GED or equivalent.
,
Ā Collections experience preferred.
,
Ā Previous experience in a healthcare facility related to accounts receivables or billing practices preferred.
,
Ā Ability to comply with company policies, procedures, and business ethics guidelines.
,
Ā Demonstrated prompt and reliable attendance.
,
Ā Ability to work in a clinic, office, or surgery center during business hours.
,
Ā Ability to travel independently throughout the clinic, office, or surgery center.
,
Ā Ability to work at an efficient and productive pace and handle interruptions appropriately.
,
Ā Strong communication skills and ability to interact respectfully and professionally.
Nice-to-haves
Ā Experience with HIPAA, Stark, OSHA, and employment laws.
,
Ā Familiarity with healthcare billing practices and insurance verification.
Benefits
Ā Comprehensive Medical, Dental & Vision Plan
,
Ā Maternity Bundle
,
Ā 401K with Profit Sharing
,
Ā Tuition Reimbursement
,
Ā Gym & Car Rental Discounts
Apply Now
The ASC Collections Specialist is responsible for managing unpaid or past due accounts receivables while providing excellent customer service and documentation. This full-time remote position requires initial on-site training in Bloomington and involves working closely with healthcare groups to ensure efficient billing processes and patient communication.
Responsibilities
Ā Make outbound phone calls to patients regarding unpaid, past due, denied, or rejected billing claims and document interactions according to policy.
,
Ā Complete surgery estimates for self-pay patients and contact them to pre-collect balances.
,
Ā Answer incoming phone lines for patient payments and provide backup for customer service calls.
,
Ā Ensure professional communication with patients, clinic personnel, and outside vendors via phone, email, or written documentation.
,
Ā Maintain knowledge of healthcare plan requirements and health plan networks.
,
Ā Verify and document insurance information as per business practices.
,
Ā Collaborate with outside collection agencies to turnover accounts and monitor trends.
,
Ā Review Explanation of Benefits (EOB) and research denials, rejections, and excessive reductions.
,
Ā Ensure appropriate forms are used for adjustments, insurance transfers, or account changes.
,
Ā Receive inbound calls from patients or insurance companies regarding unpaid, denied, or rejected billing claims.
Requirements
Ā High School diploma/GED or equivalent.
,
Ā Collections experience preferred.
,
Ā Previous experience in a healthcare facility related to accounts receivables or billing practices preferred.
,
Ā Ability to comply with company policies, procedures, and business ethics guidelines.
,
Ā Demonstrated prompt and reliable attendance.
,
Ā Ability to work in a clinic, office, or surgery center during business hours.
,
Ā Ability to travel independently throughout the clinic, office, or surgery center.
,
Ā Ability to work at an efficient and productive pace and handle interruptions appropriately.
,
Ā Strong communication skills and ability to interact respectfully and professionally.
Nice-to-haves
Ā Experience with HIPAA, Stark, OSHA, and employment laws.
,
Ā Familiarity with healthcare billing practices and insurance verification.
Benefits
Ā Comprehensive Medical, Dental & Vision Plan
,
Ā Maternity Bundle
,
Ā 401K with Profit Sharing
,
Ā Tuition Reimbursement
,
Ā Gym & Car Rental Discounts
Apply Now