Collections Specialist – Leasing & Finance

Remote Full-time
At Clicklease, we're on a unique mission – to empower the small business owners often overlooked by traditional lenders. If you're considering joining our team, envision yourself at the heart of our vibrant headquarters in West Valley City, UT, or contributing to our impactful operations from Radial, Alajuela, Costa Rica. At Clicklease, we've cultivated a dynamic work environment that goes beyond routine services. At Clicklease, you'll play a pivotal role in transforming equipment financing into a gateway for entrepreneurs to turn their dreams into reality. If you're passionate about purpose-driven work, innovation, and making a tangible impact, Clicklease is where your career journey begins. Join us in shaping a future where every business owner has the opportunity to thrive.Compensation: $39,000 - $50,000 depending on experienceModality: On-site (with the ability to become eligible for WFH)Schedule: Monday - Friday with a rotating Saturday for weekend coverage.What you’ll be doingPartnering with lessees to understand the reason for account delinquency and evaluating the customer’s financial situationNegotiating full payments or structured repayment terms based on customer capabilityConsistently learning and applying operational policies and State & Federal regulations governing collectionsDemonstrating professionalism and empathy during every customer interaction while occasionally exercising assertiveness when requiredManaging structured workdays with monitored calls for quality and accuracyDemonstrating strong organizational and time management skills to achieve department productivity metricsCompleting other duties as assigned by leadershipWhat you haveStrong verbal communication skills and intermediate-level writing abilityAbility to remain courteous and professional when working with past-due customersCapacity to follow instructions from leadership and proactively solve problemsSelf-motivated and organized; able to work independently or collaboratively as part of a teamWhat will make you stand outHigh school diploma or equivalent1+ years of experience in a customer contact role in a fast-paced environmentPrevious experience in account resolution or collectionsFamiliarity with lease/finance industry terminology and processes Why Work for ClickleaseAt Clicklease, we believe small businesses are the backbone of the economy—and we’re here to help them grow. We’re a fast-growing fintech company with a big heart and an even bigger mission: to make equipment financing easy, inclusive, and accessible.What makes Clicklease different?High-growth environmentPeople-first cultureDiverse and inclusiveFun is part of the jobYour voice mattersAt Clicklease, we don’t just talk about our values—we live them. Join us and help make financing awesome.To learn more about our values, visit https://www.clicklease.com/careersWhat We OfferCompetitive salary and 401(k) with company matchGenerous paid time off and 11+ holidaysHealth, dental, and vision insuranceCompany-paid life and disability coverageHealthJoy benefits platform and telehealth accessMeaningful work with a fun, supportive team Clicklease is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring that all employees and job applicants are treated with respect and dignity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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