Collections Specialist III
Why Us?:
With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?:
We are seeking a Collections Specialist III - Remote. As our Collection Specialist, you will be responsible for supporting our current customers with outstanding accounts and all other aspects of collections. Additionally, you will utilize your investigative skills to resolve any billing questions or issues. Position will be fully remote. Candidates must be available to work Monday - Friday day shift.
Your Impact:
Manage a portfolio of 450+ customer accountsProvide back up for other collectors on delinquent accounts as neededProcess AR reporting for Sales/Operations and AccountingAssist customers with questions about their accountProvide documents to customers upon request (statements/invoices)Transmit credit card and electronic payments as receivedProcess and mail month-end statementsMonitor credit limits and release ordersMaintain accurate and up to date collection notesPerform other related duties as required
Minimum Qualifications:
High School Diploma or GED3 years of AR experience managing high volume of commercial accounts in a corporate setting
Additional Success Factors:
Proficient in Microsoft OfficeExperience with Trend software a plusAct with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationshipsKeep the patient at the center of everything that you do, building lifelong trustFoster open collaboration and constructive dialogue with everyone around youContinuously innovate new solutions, influencing and responding to changeFocus on superior outcomes, and calibrate work processes for outstanding results#LI-RemotePay range of $20.00 to $25.0 per hour + annual bonus: up to 5% of base pay depending on bonus criteria. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.
Our Investment in You:
Competitive Compensation Packages8 Paid National Holidays & 4 additional Floating HolidaysPTO that includes Vacation and Sick timeMedical, Dental, and Vision Benefits401k Savings and Retirement PlanPaid Parental Bonding Leave for New ParentsFlexible Work Schedules and Part-time OpportunitiesGenerous Employee Referral Bonus ProgramMentorship Programs- Mentor and MenteeStudent Loan Repayment Assistance by LocationRelocation AssistanceRegional & National traveling CPO/CO/CP opportunitiesVolunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.#ERF-HRC
Apply Now
With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?:
We are seeking a Collections Specialist III - Remote. As our Collection Specialist, you will be responsible for supporting our current customers with outstanding accounts and all other aspects of collections. Additionally, you will utilize your investigative skills to resolve any billing questions or issues. Position will be fully remote. Candidates must be available to work Monday - Friday day shift.
Your Impact:
Manage a portfolio of 450+ customer accountsProvide back up for other collectors on delinquent accounts as neededProcess AR reporting for Sales/Operations and AccountingAssist customers with questions about their accountProvide documents to customers upon request (statements/invoices)Transmit credit card and electronic payments as receivedProcess and mail month-end statementsMonitor credit limits and release ordersMaintain accurate and up to date collection notesPerform other related duties as required
Minimum Qualifications:
High School Diploma or GED3 years of AR experience managing high volume of commercial accounts in a corporate setting
Additional Success Factors:
Proficient in Microsoft OfficeExperience with Trend software a plusAct with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationshipsKeep the patient at the center of everything that you do, building lifelong trustFoster open collaboration and constructive dialogue with everyone around youContinuously innovate new solutions, influencing and responding to changeFocus on superior outcomes, and calibrate work processes for outstanding results#LI-RemotePay range of $20.00 to $25.0 per hour + annual bonus: up to 5% of base pay depending on bonus criteria. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.
Our Investment in You:
Competitive Compensation Packages8 Paid National Holidays & 4 additional Floating HolidaysPTO that includes Vacation and Sick timeMedical, Dental, and Vision Benefits401k Savings and Retirement PlanPaid Parental Bonding Leave for New ParentsFlexible Work Schedules and Part-time OpportunitiesGenerous Employee Referral Bonus ProgramMentorship Programs- Mentor and MenteeStudent Loan Repayment Assistance by LocationRelocation AssistanceRegional & National traveling CPO/CO/CP opportunitiesVolunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.#ERF-HRC
Apply Now