Collections Specialist

Airgas is a leading U.S. supplier of industrial, medical and specialty gases. The Collections Specialist is responsible for maintaining a healthy accounts receivable portfolio by researching and resolving account issues to minimize bad debt write-offs.ResponsibilitiesManage and reconcile an account portfolio, prioritizing efforts to maximize collections while identifying accounts at risk of delinquencyResolve customer account issues, including past due invoices, and negotiate payment settlements as necessaryAssist in resolving non-payment issuesCollaborate with Cash Applications, Dispute Management, and Special Handling teams to resolve unpaid cash, non-payment issues, and customer disputesInitiate reviews and recommendations regarding final demand notices and outside collections with Field Sales and Collection managementMaintain professional relationships with branch managers, account managers, and area sales managersInform regional managers of issues when appropriateSkillsHigh School Diploma/GED requiredDemonstrated excellence in oral and written communication and interpersonal skillsAbility to adapt communication style to various customer situationsPositive attitude and willingness to learn, coupled with the ability to collaborate effectively within a teamCustomer-focused behavior, including building positive relationships and understanding customer needsAbility to handle challenging situations diplomatically and professionallyStrong analytical and problem-solving skills, with the ability to make independent decisions and escalate issues when necessaryProficiency in Google Suite applications and/or Microsoft Office (Word, Excel)Manage and reconcile an account portfolio, prioritizing efforts to maximize collections while identifying accounts at risk of delinquencyResolve customer account issues, including past due invoices, and negotiate payment settlements as necessaryAssist in resolving non-payment issuesCollaborate with Cash Applications, Dispute Management, and Special Handling teams to resolve unpaid cash, non-payment issues, and customer disputesInitiate reviews and recommendations regarding final demand notices and outside collections with Field Sales and Collection managementMaintain professional relationships with branch managers, account managers, and area sales managersInform regional managers of issues when appropriateAssociate's/Bachelor's degree preferredSAP experience preferredBenefitsMedicalDentalVisionLifeAD&DShort Term and Long Term Disability InsuranceVacationSickPaid Holidays401(k) Retirement Plan with company matchTuition AssistanceProgressive parental leave packageGenerous paid time off for the birth or placement of children401k plan with company matching fundsTuition reimbursementDiscounted college tuition for employees’ dependentsAirgas Scholarship ProgramCompany OverviewAirgas, an Air Liquide company, is a leading U.S. single-source supplier of gases, welding equipment and supplies, and safety products. It was founded in 1982, and is headquartered in Radnor, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is http://airgas.com/.Company H1B SponsorshipAirgas has a track record of offering H1B sponsorships, with 7 in 2025, 8 in 2024, 12 in 2023, 10 in 2022, 8 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.



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