Collections Manager

Use our easy apply form to send your application to Amanda Cohen, the Jobot Pro hosting this job. Compensation Based on Experience. Collections Manager $75000 - $95000 per year | Boston, MA | Remote | Permanent Join E-Discovery Firm as Collections Manger A bit about us: We are a fast-growing, private equity backed company delivering end-to-end eDiscovery and digital forensics solutions to clients across the legal and corporate sectors. Formed through the consolidation of several established eDiscovery providers, we bring unmatched expertise, scale, and client service to the industry. As we continue to expand, we’re seeking top-tier talent to join our entrepreneurial, collaborative team. Why join us? The Collections Manager will oversee and manage the company’s accounts receivable portfolio, with a focus on past-due accounts over 180 days. This role requires deep experience working with law firm partners and legal clients, as well as the ability to collaborate cross-functionally with the sales team to ensure effective resolution of outstanding receivables. The ideal candidate is proactive, persuasive, and skilled in balancing firm but professional client engagement with maintaining strong business relationships. Job Details Key Responsibilities Lead collections efforts on accounts receivable over 180 days past due Develop and execute strategies to improve collection timelines and reduce aged receivables Communicate directly with law firm partners, general counsel, and senior legal stakeholders regarding outstanding balances Collaborate with the sales team to strategize on account-specific challenges and align on client communications Maintain accurate records of all collection activities, correspondence, and payment arrangements Prepare and deliver regular reporting on collections performance, aged receivables, and risk accounts Provide insights to finance leadership on trends, risks, and opportunities to strengthen cash flow Recommend process improvements and best practices to enhance collections efficiency and client satisfaction Qualifications Bachelor’s degree in Finance, Accounting, Business, or related field (or equivalent experience) 5+ years of collections or accounts receivable management experience, preferably in a legal, eDiscovery, or professional services environment Demonstrated experience working with law firm partners, attorneys, or legal operations teams Proven track record of success managing complex, aged receivables (180+ days) Strong negotiation and interpersonal skills with the ability to handle sensitive client relationships Tech-savvy with proficiency in Microsoft Office (Excel, Outlook, Word) and ERP/AR systems Highly organized, detail-oriented, and results-driven Comfortable working in a fast-paced, private equity backed environment Preferred Skills Experience with Sage Intacct, Lockstep, or Avalara Knowledge of U.S. GAAP as it relates to revenue and receivables Familiarity with the eDiscovery or legal services industry Benefits 100% Remote (U.S.) Health, Dental, and Vision Insurance 401(k) with Company Match Paid Family Leave Flexible Time Off (FTO) Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy Apply tot his job