Collections Coordinator

Cherry Bekaert, ranked among the largest accounting and consulting firms in the country, is seeking a Collections Coordinator to join their team. The role involves managing accounts receivable, performing outreach on past-due balances, and supporting the firm's cash-flow and aging goals. Responsibilities Manage an assigned portfolio of routine AR accounts, performing timely outreach on past‑due balances Document all client interactions, follow‑up actions, and commitments in the collections system Generate and send client statements, reminder notices, and follow‑up emails using approved templates Review customer payments for basic discrepancies and coordinate with Billing/Finance to correct errors Support account research including payment history reviews, invoice copies, portal status checks, and statement reconciliations Monitor aging reports and follow prescribed cadence‑based workflow activities Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager Assist in preparing weekly portfolio updates for team meetings Submit invoices or documentation through client portals and maintain required artifacts Coordinate with Engagement Teams to obtain missing information, PO numbers, billing clarifications, or approvals Maintain organized, audit‑ready documentation in line with internal controls and retention guidelines Identify minor process inefficiencies and recommend practical improvements Perform other duties as assigned Skills High School Diploma At least 1 year of collections and/or accounts receivable experience in a professional services or multi-entity environment Benefits Annual bonus Medical, dental, and vision care Disability and life insurance Generous Paid Time Off Retirement plans Paid Care Leave Other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection Company Overview Cherry Bekaert is an accounting firm that offers tax, audit, and advisory solutions. It was founded in 1947, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 1001-5000 employees. Its website is