Clinical Specialist

The Canadian Clinical Specialist will be responsible for the clinical development and educational progression of Ossur Canada’s customers, sales team and support staff. This individual will have the ability to effectively demonstrate, educate and build upon the full scope of Ossur’s product line and services. The role will require regular, cross Canada, event coordination with the Canadian sales team and includes, but is not limited to, planning and conducting workshops for customers, O&P schools and Ossur specific meetings. Additionally, this individual will be responsible for identifying and reporting key market opportunities and trends that may further the growth and success of our company through product development and enhanced business processes. As a growing member of our Canadian team, the Clinical Specialist will collaborate with Ossur’s broader Academy team and have access to our partnering prosthetic facilities in order to test, trial, develop and build upon our existing product and service offerings.Organization and presentation skills are critical for this position.Responsibilities:Assist in Area Sales Manager’s strategic planning to meet monthly, quarterly and annual sales goals for each territory with the Canada regionDeliver high level education through demonstrations and lectures on Ossur’s full range of Chronic Solutions products in multiple settingsRespond to technical inquiries, complaints and clinical feedback from customersReport on field activity, training courses and all customer contact scenariosEvaluate and implement best practice programs that may assist in the efficiency of our company and its operations (product returns process, outcome measure studies…)Ensure Area Managers within the region meet technical competency standardsRespond to Area Manager requests as neededResponsible for maintaining their professional accreditation and standardsMaintain industry leading professional and technical knowledge of Ossur and other manufacturers productsAttend educational and professional workshops, review professional publications, and participate in professional societies that may better the entire team’s knowledge position.Contribute to the collective knowledge, skill and experience level of the clinical team, both locally and globally.Exercise good use of company funds and property within the set guidelines.Maintain an honest and professional attitude as the company’s representative at all times.Contribute to a safe working environment (in office, lab or on the road) by maintaining a proper working environment and reporting any potential hazards.Adhere to company ‘s safety rulesAdhere to company’s CORE VALUES – Honesty – Frugality – CouragePerform other duties as required to support our Chronic Solutions businessQualificationsAccredited Certification (CPO, CP)Minimum 5 years of post-certification experience idealIdeally should reside near a Canadian central airport hubMinimum travel requirement is 50%Must have a recent and active passportComputer and technological literacy an asset (Word, Excel, CAD, Scan, 3d modelling/ Printing)Demonstrates proficient knowledge and use of Ossur productsMust demonstrate good presentation skillsÖssur is a leading global provider of prosthetics and bracing and supports solutions.Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available individual in every job.Embla Medical's equal opportunity policy prohibits all discrimination (based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical disability, mental disability, military service, pregnancy, child birth or related medical condition, actual or perceived sexual orientation, or any other consideration made unlawful by local laws around the world).Embla Medical is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all individuals involved in the operations of Embla Medical and prohibits discrimination by any emplo​yee of Embla Medical, including supervisors and co-workers.Important Warning: Beware of fraudulent recruiters impersonating our company. Please take extra caution when asked for any sensitive personal information, such as social security numbers or bank account details. We will never ask you for any form of payment during the recruitment process. Please make sure you refer to our official website.

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