Client Support Specialist

CompensationThis is an independent contractor role and 100% commission-based. Earnings are performance-driven and uncapped.Position OverviewLloyd Business Services is a leader in providing essential benefits and coverage solutions for families across North America. We are seeking motivated, service-oriented individuals to join us as Client Support Specialists. This role is perfect for those who thrive in a virtual environment and are passionate about helping others.Company OverviewFor over 68 years, our company has been a trusted name in the financial services industry. We proudly serve more than 40,000 labor unions and associations, including the NFL, NBA, and MLB, reaching over 5 million members. With over $58.9 billion in insurance coverage in force and an A+ Superior Rating from AM Best, we are a top choice for clients and agents alike. Recognized as one of North America’s Best Places to Work and ranking 24th on Forbes' Happiest Places to Work list, we continue to grow and evolve.Key ResponsibilitiesConduct inbound and outbound calls with clients to provide information and guidanceSet appointments with individuals who have expressed interest in benefitsDeliver virtual presentations to explain available coverage and optionsAssist clients in choosing the right benefits to meet their needsSubmit applications and ensure all eligibility requirements are metTrack and report daily activities and client interactionsParticipate in ongoing training to develop new skills and expand product knowledgeWhat We OfferFully remote position with flexible schedulingWeekly pay structurePerformance-driven bonus opportunities and exclusive annual incentive trips (previous trips include Puerto Rico, Cancun, Disney, Las Vegas, and the Bahamas)Comprehensive training program and supportive leadershipOpportunities for growth and advancement for high performersMinimum QualificationsMust be 18 years or olderHigh school diploma or equivalent (higher education a plus)Strong communication skills and ability to manage time effectivelyCustomer-facing or service experience is helpful but not requiredSelf-motivated and results-drivenExperience RequirementsEntry Level

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