Client Services Manager
Azerion is a global digital entertainment and media platform, and they are seeking a Client Services Manager to drive client retention and revenue growth. This role involves managing client relationships, collaborating with internal teams, and delivering tailored digital advertising solutions. Responsibilities Serve as the primary point of contact for key clients, ensuring timely and professional communication Build and maintain strong relationships with stakeholders, proactively addressing concerns and identifying growth opportunities Develop a deep understanding of clients' industries, target audiences, and marketing objectives to drive tailored solutions Lead quarterly business reviews (QBRs), strategy sessions, and educational workshops to foster long-term partnerships Collaborate with clients to define measurable digital KPIs aligned with their overarching business goals Work cross-functionally with internal teams to ensure campaign strategy, execution, and performance exceed expectations Oversee the media planning and execution of programmatic and digital advertising campaigns, ensuring accuracy, timeliness, and budget adherence Analyze performance metrics and provide actionable insights to optimize campaign outcomes Identify new revenue opportunities, including upselling additional services and expanding product adoption Partner with Sales Directors to develop customized proposals and presentations that demonstrate value Work closely with commercial teams to support contract renewals, pricing strategies, and budget planning Partner with internal stakeholders across Sales, Trading, Analytics, Product, and Marketing to ensure seamless service delivery Lead internal meetings, campaign kick-offs, and post-campaign analyses to drive continuous improvement Ensure internal teams are aligned with client expectations, priorities, and strategic goals Stay ahead of industry trends, including advancements in programmatic buying, adtech, and digital marketing Skills 1-4 years of experience in client services, account management, or media planning within an adtech, programmatic, or digital marketing environment Understanding of DSPs, SSPs, audience targeting, and data-driven advertising strategies Experience managing a portfolio of enterprise clients or a book of business Ability to translate data into actionable insights and communicate performance results to both technical and non-technical stakeholders Proven success in upselling and revenue growth, with experience presenting to senior-level executives Strong organizational skills, with the ability to manage multiple accounts, projects, and deadlines simultaneously Excellent communication and presentation skills, with a client-first mindset Proficiency in Google Suite, Microsoft Office (Excel, PowerPoint), and project management tools (e.g., Asana, Monday.com, Jira) Experience leading and mentoring junior team members A proactive, solution-oriented attitude with a passion for digital innovation Benefits 401(k) contributions Health insurance 24 vacation days 2 days volunteering leave Team lunches from Uber eats covered up to $25 per office day! Company Overview Azerion is a media- and technology company that provides safe, reliable and valuable content on a European scale with local presence. It was founded in 2014, and is headquartered in Schiphol, Noord-Holland, NLD, with a workforce of 1001-5000 employees. Its website is