Client Services Coordinator
TrueML is seeking a proactive Client Services Specialist to serve as the operational backbone of their client-facing department. In this hybrid remote role, you will coordinate client inquiries, manage data integrity, and provide administrative support to ensure high-quality client experiences.ResponsibilitiesAct as a primary point of contact for client inquiries, ensuring all professional correspondence is handled with clarity and speedManage and audit client accounts with a high degree of accuracyAssist leadership with report generation, document management, and ensuring compliance across multiple digital platformsManage multiple tasks simultaneously, ensuring that deadlines are met and nothing falls through the cracksAssist collections specialists with settlement offers and account notationsSkills1–3 years of administrative or client service experience, ideally in collections, fintech, or financial servicesExcellent verbal/written communication and strong organizational habitsProficiency in standard office software (Excel/Google Sheets is a must) and CRM toolsCompany OverviewTrueAccord uses behavioral analytics, machine learning and an omni-channel digital approach to collections. It was founded in 2013, and is headquartered in Lenexa, Kansas, USA, with a workforce of 201-500 employees. Its website is https://www.trueaccord.com.