Client Services Administrator (Shareholder Communication) - Contract (Hybrid)

**Overview:** At Broadridge, we're seeking a contract Client Services Administrator to join our dynamic Shareholder Communication team in our Edgewood, Long Island, New York office. As a Client Services Administrator, you will be responsible for answering shareholder inquiries, performing account maintenance updates, and drafting responses to escalated shareholder inquiries on behalf of the management team. **Responsibilities:** • Research and resolve items including transfer reject processing, status follow-up, lost certificate applications, corporate action follow-up, replacement check inquiries, and updating 1099s, W8s, and W9s • Finish client, shareholder, and co-worker initiated correspondence research items, including identifying the root cause and reporting on the solution • Draft free-hand responses to inquiries or possible critical issues • Make recommendations for form and process improvements • Perform other duties as needed or assigned • *Qualifications:** • Very detail-oriented, with ability to multi-task, strong organizational skills, and excellent time management and follow-up skills • Solid writing skills and willingness to submit a sample • Ability to think critically and interpret requests from co-workers, clients, and shareholders • Bachelor's degree preferred, but not required • General typing and computer skills, with experience in Microsoft Word, Excel, Outlook, and Internet Explorer • Ability to work as a team to build a common and satisfactory response to shareholder inquiries • *Benefits:** • Competitive hourly rate of $20.00 • Temporary, contract role with the possibility of extension • Hybrid work arrangement with 2 days in office and 3 days from home • Opportunity to work with a leading financial technology company • Collaborative, engaging, and inclusive work environment • Equal employment opportunities and reasonable accommodations for individuals with disabilities Apply tot his job