Client Service Project Manager - 2nd Shift - Hybrid

Toppan Merrill is a global technology leader committed to simplifying regulatory disclosure and communications. They are seeking a Client Service Project Manager to manage client accounts and ensure all internal and regulatory needs are met while fostering positive relationships with executive level clients.ResponsibilitiesLead and/or assist with the preparation of various client disclosure documentsDevelop and foster positive relationships with executive level clients by actively participating in client meetings and/or onboardingsCoordinate with fellow project managers, clients, and internal teams to ensure requested services are completedEnsure resolution to client inquiries by acting as first point of contact, directing and/or escalating concerns to the appropriate internal teamsDocument all client activities on our internal workflow tool to ensure proper detailed documentation for job tracking and billingSkills1+ years of experience in a client service environmentExperience in financial services industry a plusTalented role model in the delivery of service, with demonstrated successes in high-caliber client facing environmentsPossess a keen awareness of deadlines and a willingness to work with team members or alone for optimal productivityUnderstanding of financial document types and the ability to clearly communicate objectives are key attributes in our time-sensitive and deadline-driven businessWillingness to be flexible and to work overtime hours as needed during the week and on weekendsBenefitsEnhanced Medical, Dental, Vision and Life insurance for employees and dependents401(k) with company match with full vesting from date of hirePaid time off including vacation, sick, community involvement, bereavement, jury duty, and holidays.Paid parental leavePaid community involvement/volunteer daysWellness Resources and Employee Assistance ProgrammingCompany OverviewToppan Merrill is a continuous commitment to better customer experience, increased productivity and better outcomes. It was founded in 2018, and is headquartered in Saint Paul, Minnesota, USA, with a workforce of 1001-5000 employees. Its website is https://toppanmerrill.com.Company H1B SponsorshipToppan Merrill has a track record of offering H1B sponsorships, with 1 in 2024, 1 in 2022, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.



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