Client Service Manager, Personal Lines

Gallagher is a trusted advisor in the insurance industry, helping businesses and individuals protect what matters most. They are seeking an Account Manager for their Personal Lines team to deliver tailored risk management solutions and build strong client relationships.ResponsibilitiesBuild and maintain strong relationships with clients and insurance carriersEnsure accurate and timely processing of policies, quotes, endorsements, and auditsSupport client retention by addressing inquiries and reviewing accounts receivableLeverage your insurance expertise to identify and address coverage gapsContinuously learn and grow through training and self-directed educationSkillsBachelor's degree with 0+ years client service and/or claims management experience -OR- High School degree/GED with 3+ years client service and/or claims management experienceActive Producer's LicenseProficiency in Microsoft OfficeAppropriate licensing as requiredA passion for helping clients and solving problemsStrong organizational skills to manage multiple accounts and tasksThe ability to explain complex insurance concepts in simple termsA proactive approach to learning and staying current on industry trendsBenefitsMedical/dental/vision plans, which start from day one!Life and accident insurance401(K) and Roth optionsTax-advantaged accounts (HSA, FSA)Educational expense reimbursementPaid parental leaveDigital mental health services (Talkspace)Flexible work hours (availability varies by office and job function)Training programsGallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeingCharitable matching gift programCompany OverviewGallagher is an international insurance brokerage and risk management services firm. It was founded in 1927, and is headquartered in Rolling Meadows, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.ajg.com/.Company H1B SponsorshipGallagher has a track record of offering H1B sponsorships, with 58 in 2025, 31 in 2024, 32 in 2023, 45 in 2022, 36 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.



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