Client service consultant

Co-operators is a leading Canadian financial services co-operative committed to sustainability. The role of Personal Lines Insurance Agent involves attracting new business, meeting sales targets, and providing excellent client care in the auto and property insurance sectors.ResponsibilitiesSelling auto and property insurance to clients by identifying insurance needs, proactively building a network that cultivates sales opportunities and responding to cross-channel leads in a timely fashionApplying appropriate underwriting guidelines within current binding authority levels, providing quotes and upselling and cross-selling other product lines through referralsContributing to the overall sales growth plan by achieving individual sales, quality and productive goalsProviding exceptional client service through responding to client inquiries and concerns, resolving complaints and escalating matters appropriatelyMaintaining client retention by supporting referrals and effectively communicating, listening and negotiating with clients who inquire about cancellationSkillsProficiency in French is essential to the main duties in this role, including servicing and communicating primarily with majority francophone clients, groups, teamsYou have one year of experience in an office environmentYou have some post-secondary educationHaving knowledge of underwriting practices and home and auto insurance products is an assetHaving the Personal lines Damage Insurance Licence delivered by l'Autorité des marchés financiers du Québec (AMF) is an assetProficiency in English is an assetBenefitsTraining and development opportunities to grow your career.Flexible work options and paid time off to support your personal and family needs.A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.Paid volunteer days to give back to your community.In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.Company OverviewAs a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. It was founded in 1945, and is headquartered in Guelph, Ontario, CA, with a workforce of 5001-10000 employees. Its website is http://www.cooperators.ca/.