Client Service Associate

Focus Financial Partners is a leading financial services firm that offers integrated wealth management and business management services. They are seeking a Client Service Associate to support Wealth Advisors and enhance client relationships by managing operational and service needs with accuracy and attention to detail.ResponsibilitiesDeliver accurate, timely service to advisors and clients with a “one-contact resolution” mindset, taking full ownership of issues through final resolutionServe as the primary liaison among custodians, the operations team, advisors, and clients, providing end-to-end operational support including account openings, maintenance, asset transfers, money movement, required documentation, and proactive follow-through on client- and advisor-initiated requestsAct as a strong advocate for our clients, demonstrating empathy and understanding of their requests and needsManage and prioritize multiple advisor and client requests across email, Microsoft Teams, phone, and Salesforce while providing excellent serviceMaintain clear, proactive communication with advisors and clients, providing timely updates and managing expectationsEnsure precision and consistency in processing requests and transactions, recognizing the importance of accuracy in a fiduciary environmentSkillsBachelor's Degree with 1+ years relevant experience (including internships)Strong self-initiated follow-through, time management, and problem-solving skills, with consistent accuracy and careProficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, and proven ability to learn other software and technologyClear and effective written and verbal communication skillsDemonstrates sound judgment and discretion when handling sensitive client information and financial transactionsAbility to manage multiple priorities in a fast-paced environment while working both independently and collaborativelyStrong interest in financial planning and investments, with a desire to grow and develop in the roleSalesforce experience preferredBenefitsMedicalDentalVisionLife insurance401(k)Annual cash bonusCompany OverviewFocus Financial Partners is a partnership of fiduciary wealth management firms that offers support and access to capital for growth. It was founded in 2006, and is headquartered in New York, New York, USA, with a workforce of 5001-10000 employees. Its website is http://focusfinancialpartners.com.



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