Client Relations Specialist (bilingual Japanese–English or Korean–English)

Mizuho Bank is a leading global financial institution, and they are seeking a Client Relations Specialist to support their relationship management efforts. This role involves processing client transactions, maintaining records, and ensuring effective communication between clients and internal teams while adhering to compliance standards.ResponsibilitiesServe as a liaison between clients and internal teams to ensure timely and accurate processing of customer banking transactions including but not limited to uncommitted/committed loans, foreign exchange, all types of deposit booked in New York BranchCollect, retrieve, verify, and update client profile documents, including company information, authorized signers/users, and product-specific access rightsUpload and manage digital files in the internal system, ensuring completeness and accuracyProvide back-up support to other staff members to maintain department productivity standardsProvide support related to client onboarding and maintenanceCoordinate with the related to resolve client inquiries and ensure service excellenceMaintain confidentiality and adhere to compliance standards in all client interactionsSkillsPrior experience in a professional office environment; banking or financial services experience preferredProficiency in Microsoft Office 365, especially Outlook, Excel, and WordStrong attention to detail and organizational skillsEffective verbal and written communication skillsBilingual proficiency in Korean and conversational-level Japanese is considered a plusClient-focused mindset with a proactive approach to problem-solvingAbility to manage multiple tasks and deadlines in a fast-paced environmentFamiliarity with client documentation standards, basic financial products and regulatory requirements in bankingBenefitsMedicalDental401K plansDiscretionary bonusCompany OverviewThis is not your typical financial institution. It’s our people who make us a cut above. It was founded in undefined, and is headquartered in Tokyo, Tokyo, JPN, with a workforce of 10001+ employees. Its website is https://www.mizuhogroup.com.Company H1B SponsorshipMizuho has a track record of offering H1B sponsorships, with 49 in 2025, 23 in 2024, 43 in 2023, 12 in 2022, 10 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.



Apply Now