Client Planning Specialist

Remote Full-time
Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

We are currently adding to our growing remote support team and are looking for motivated, organized individuals to join us as Client Planning Specialists. In this role, you'll assist clients throughout the travel coordination process by helping organize trip details, reviewing reservation information, and providing support to help ensure a smooth planning experience.

This opportunity is a strong fit for individuals who enjoy working with people, staying detail-focused, and managing multiple tasks in a remote environment. Training, onboarding, and continued guidance are available for all team members, regardless of previous travel industry experience.

Key Responsibilities

Support clients with travel planning requests, scheduling needs, and vacation preferences

Assist with coordinating hotels, cruises, transportation, tours, excursions, and other travel services

Research travel availability and compare options through approved supplier and booking systems

Help organize itineraries, confirmations, and reservation details

Provide professional assistance through phone, email, and online messaging platforms

Handle follow-up communication, itinerary revisions, and booking-related updates

Maintain organized client profiles and accurate planning documentation within internal systems

Stay informed on supplier promotions, destination updates, and industry information

Participate in virtual onboarding programs, team meetings, and ongoing training sessions

Preferred Qualifications

Strong interpersonal and communication abilities

Excellent organizational skills with attention to detail

Ability to manage responsibilities independently in a work-from-home setting

Comfortable using web-based platforms, email, and basic computer systems

Reliable internet connection and professional communication habits

Self-motivated with a positive mindset and willingness to learn

Interest in customer support, hospitality, travel planning, or coordination roles

Must be at least 18 years of age

Applicants must reside in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions

What We Provide

Fully remote work environment

Flexible scheduling opportunities

Guided onboarding and structured training resources

Ongoing mentorship and professional development support

Access to travel supplier platforms, planning systems, and industry tools

Eligibility for travel-related discounts, incentives, and recognition programs

Career advancement opportunities within an expanding remote team



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