Client Partner, Premier Accounts

Remote Full-time
The Role
Salary range is:
$106,277 - $175,000
This position is bonus and/or commission eligible.

Reporting to the Group Vice President, Head of Premier Sales, the Client Partner, Premier will be responsible for building and managing 2-4 significant client relationships for CCC Intelligent Solutions. This is a hands-on, day-to-day seller role focused on deepening commercial relationships, driving account growth, and working collaboratively with clients to develop innovative solutions on the CCCIS platform.

There is flexibility around location for this role. Considerable travel will be required to visit clients and to spend time with the senior leadership team at CCCIS headquarters in Chicago.

Key Responsibilities:
• Own and manage day-to-day relationships for a portfolio of 2-4 premier client accounts, serving as the primary point of contact and trusted advisor
• Grow revenue and increase profitability by building sustainable, long-term commercial relationships with clients
• Develop and execute an annual account plan to deepen relationships and grow business year-over-year - including proactive pipeline development, whitespace analysis, and disciplined execution of sales plays to drive expansion within the account portfolio
• Partner with customer delivery teams to monitor client performance, ensure high satisfaction, and drive measurable value creation
• Manage and advance opportunities through a structured sales process, maintaining accurate forecasting and pipeline hygiene in CRM tools
• Represent the voice of the client internally, contributing to the development of innovative new products and services on the CCCIS platform
• Collaborate with the broader sales and leadership team to share best practices and refine go-to-market strategies
• Carry an annual ACV quota with a primary emphasis on strategic growth product sales - including upsell and cross-sell opportunities across the client portfolio

Requirements:

5+ years of experience building and managing client relationships

The candidate must have a proven track record managing commercial relationships with enterprise clients, ideally in a SaaS or technology environment. Experience co-creating solutions that solve complex client problems is highly valued.

Demonstrated success growing client accounts

The candidate must have proven experience accelerating growth within existing client accounts, including identifying expansion opportunities, deepening executive relationships, and delivering measurable results.

Demonstrated tech sales competency

The candidate should have experience operating within a defined sales methodology - building pipeline from whitespace, running structured sales plays, managing a forecast, and navigating complex, multi-stakeholder deals in a SaaS or technology environment. Candidates who have spent their careers in purely relationship or account management roles without these commercial mechanics will find this role challenging.

Experience calling on or working within the insurance industry

A strong understanding of the insurance industry is a significant plus - whether through direct domain expertise or a demonstrated track record successfully selling to or partnering with insurance clients. Familiarity with claims processes and insurance operations is particularly valuable.

Collaborative stakeholder leadership

The ideal candidate is a confident communicator who builds trust with clients, peer functions, and internal teams alike. They are skilled at navigating complex organizations and driving alignment across multiple stakeholders.

Bachelor's degree in a relevant field required

CRITICAL LEADERSHIP CAPABILITIES

Driving Results
• Consistently meets and seeks to exceed account and revenue targets
• Identifies new opportunities within client relationships to extend value and deepen commercial impact
• Sets ambitious but achievable goals and holds themselves accountable to results

Acting Strategically
• Develops and executes multi-year account plans aligned to client priorities and CCCIS growth objectives
• Anticipates changes in the competitive and client landscape and adapts plans accordingly
• Thinks beyond immediate client needs to identify longer-term opportunities for partnership

Collaborating and Influencing
• Works effectively across internal teams - including delivery, product, and senior leadership - to mobilize resources for clients
• Earns the trust of senior client stakeholders through consistent follow-through and deep knowledge of client needs
• Serves as a credible, proactive voice for the client within the CCCIS organization

IMPORTANT PERSONAL CHARACTERISTICS
• Driven by purpose; acts in alignment with CCCIS values
• Entrepreneurial, energetic, and motivated by building lasting client relationships
• Hands-on and detail-oriented, with strong follow-through and a bias toward action
• Insight-led and comfortable creating constructive tension - challenges client thinking, tailors messages to stakeholders, and confidently takes control to drive better outcomes
• Open to feedback and committed to continuous improvement
• Personally humble and collaborative, with genuine pride in team and client success

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