Client Operations Manager - Fast Growing Insurance Agency (Leadership Track)
Job Title: Client Operations Manager (Insurance)
Location: Remote/Hybrid
Company: ShieldCo Insurance
• *Must have experience working in an Independent Insurance Agency**
-About ShieldCo-
ShieldCo Insurance is a fast-growing, relationship-driven insurance agency built on speed, clarity, and trust. We specialize in working alongside loan officers and real estate professionals to help clients move through the home buying process smoothly.
We are not a traditional agency.
We are building a modern, process-driven operation designed to scale — and we are looking for the right person to grow with us.
-The Role-
We are seeking a Client Operations Manager who will work directly alongside our CEO (Taylor Nowak) to help manage and optimize day-to-day operations.
This is a high-impact role for someone who is organized, proactive, and takes ownership. You will play a key part in ensuring our clients, partners, and internal team operate efficiently and at a high level.
This is not just a job — this is a growth position with a clear path into leadership.
-Key Responsibilities-
• Manage and service personal lines insurance accounts (home, auto, umbrella, etc.)
• Work directly with clients, loan officers, and real estate partners to ensure smooth transactions
• Handle policy changes, endorsements, renewals, and client communication
• Support the quoting and binding process to maintain fast turnaround times
• Maintain accurate and organized client records within our systems
• Identify inefficiencies and help improve internal processes
• Assist the CEO with operational initiatives and team coordination
• Help ensure a high-level client experience across all touchpoints
-What We’re Looking For-
• Active Missouri Property & Casualty License (required)
• Strong organizational and communication skills
• Ability to manage multiple tasks without losing attention to detail
• A proactive mindset — you don’t wait to be told what to do
• Comfortable working in a fast-paced, growing environment
• Team-oriented with a positive, solutions-focused attitude
-What Makes This Role Different-
• Work directly with the CEO and be involved in real decision-making
• Be part of a growing company with leadership opportunities
• Help shape systems, processes, and the future of the business
• Not a corporate environment — your voice and ideas matter
-Schedule-
• Monday–Friday
• 8:30 AM – 5:30 PM (1-hour lunch)
• OR
• 8:30 AM – 5:00 PM (30-minute lunch)
How to Apply: If you are someone who takes pride in your work, thrives in a team environment, and wants to grow into a leadership role — we’d love to hear from you.
Pay: $52,000.00 - $65,000.00 per year
Benefits:
• Work from home
Application Question(s):
• Do you have experience in an Independent Insurance Agency (It's required)?
• How many years experience in the insurance industry?
Work Location: Remote
Apply Now
Apply Now
Location: Remote/Hybrid
Company: ShieldCo Insurance
• *Must have experience working in an Independent Insurance Agency**
-About ShieldCo-
ShieldCo Insurance is a fast-growing, relationship-driven insurance agency built on speed, clarity, and trust. We specialize in working alongside loan officers and real estate professionals to help clients move through the home buying process smoothly.
We are not a traditional agency.
We are building a modern, process-driven operation designed to scale — and we are looking for the right person to grow with us.
-The Role-
We are seeking a Client Operations Manager who will work directly alongside our CEO (Taylor Nowak) to help manage and optimize day-to-day operations.
This is a high-impact role for someone who is organized, proactive, and takes ownership. You will play a key part in ensuring our clients, partners, and internal team operate efficiently and at a high level.
This is not just a job — this is a growth position with a clear path into leadership.
-Key Responsibilities-
• Manage and service personal lines insurance accounts (home, auto, umbrella, etc.)
• Work directly with clients, loan officers, and real estate partners to ensure smooth transactions
• Handle policy changes, endorsements, renewals, and client communication
• Support the quoting and binding process to maintain fast turnaround times
• Maintain accurate and organized client records within our systems
• Identify inefficiencies and help improve internal processes
• Assist the CEO with operational initiatives and team coordination
• Help ensure a high-level client experience across all touchpoints
-What We’re Looking For-
• Active Missouri Property & Casualty License (required)
• Strong organizational and communication skills
• Ability to manage multiple tasks without losing attention to detail
• A proactive mindset — you don’t wait to be told what to do
• Comfortable working in a fast-paced, growing environment
• Team-oriented with a positive, solutions-focused attitude
-What Makes This Role Different-
• Work directly with the CEO and be involved in real decision-making
• Be part of a growing company with leadership opportunities
• Help shape systems, processes, and the future of the business
• Not a corporate environment — your voice and ideas matter
-Schedule-
• Monday–Friday
• 8:30 AM – 5:30 PM (1-hour lunch)
• OR
• 8:30 AM – 5:00 PM (30-minute lunch)
How to Apply: If you are someone who takes pride in your work, thrives in a team environment, and wants to grow into a leadership role — we’d love to hear from you.
Pay: $52,000.00 - $65,000.00 per year
Benefits:
• Work from home
Application Question(s):
• Do you have experience in an Independent Insurance Agency (It's required)?
• How many years experience in the insurance industry?
Work Location: Remote
Apply Now
Apply Now