Client Manager, Legal Marketing

Job Description: • Manage and deliver high-quality Data Quality service projects from start to finish. • Build trusted relationships with clients, from technical staff to executive stakeholders. • Conduct client meetings to identify needs and set project plans. • Develop and maintain documentation including Style Guides and Success Steps. • Provide weekly status reports to clients and ensure project updates are reflected in all internal systems. • Assign and balance workload across Data Quality team members to ensure full utilization. • Support Quality Specialists and provide real-time availability for team support. • Lead team operations including relationship building, time-off management, monthly or quarterly team calls, and disciplinary processes when necessary. • Maintain consistent, clear communication with internal and client stakeholders. Requirements: • 5+ years of experience supporting legal marketing, with a clear understanding of client success factors • Proficient in a legal CRM system, either InterAction or DealCloud • Strong business and client success mindset, particularly in the legal industry • Committed to professional growth—both personally and for the team • Team-oriented, with a focus on mentorship, skill-building, and supporting others’ success • Technically proficient in legal software systems and tools • Passionate about developing talent through coaching and guidance • Excellent multitasking and project management skills • Strong written communication, with experience creating client-facing documentation • Bachelor’s degree or equivalent work experience. Benefits: • Health insurance • Professional development opportunities Apply tot his job