Client Delivery Manager

Remote Full-time
We are seeking a Client Delivery Manager to lead enterprise software implementations across North America. This is a hands-on, client-facing role focused on end-to-end delivery, managing timelines, stakeholders, and cross-functional teams, including consultants and solution architects.Employment Type: Contract role, 30 hours per week for 6 months, ideally starting April 2026. With potential for extension or full-time conversion.ResponsibilitiesLead end-to-end SaaS implementations (planning, execution, go-live, hypercare).Manage project timelines, deliverables, and milestones.Drive project governance, including risk and issue management.Collaborate with consultants, solution architects, and technical teams.Facilitate client calls, workshops, and stakeholder updates.Deliver executive-level reporting and presentations.Manage scope changes, competing priorities, and escalations.Requirements-6–10+ years of experience in Project Management / Implementation roles.-Proven track record delivering enterprise SaaS implementations end-to-end.-Experience managing:Cross-functional teams (consultants, technical teams, architects)Client stakeholders and executive communication-Strong experience in:Risk mitigation and issue resolutionMulti-project management and prioritisation-Experience working in Agile or hybrid delivery environments.-Proficiency in:Microsoft Project (or equivalent)Excel (tracking, reporting)PowerPoint (presentations)NICE-TO-HAVEExperience with EHSQ, compliance, or safety/quality systems.Background in regulated industries (e.g. manufacturing, energy).Familiarity with Salesforce or CRM tools.



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