Client Coordinator
Intake Coordinator (Full-Time)
Pikesville, MD | Monday–Friday Schedule | $48,000–$52,000/year
STEPS Behavioral Health is a dedicated ABA therapy provider supporting children with Autism Spectrum Disorder (ASD) and their families. Our team of Board Certified Behavior Analysts (BCBAs), Behavior Technicians, and administrative professionals work together to deliver compassionate, high-quality care - and we're growing!
We are currently hiring a Full-Time Intake Coordinator to join our administrative team and be the welcoming first point of contact for new client families.
What You'll Do:
As our Intake Coordinator, you'll play a key role in guiding new clients through the intake process. You'll ensure all necessary paperwork is completed, maintain up-to-date records, and communicate with families in a professional and supportive manner. This role works closely with our Insurance Liaison and clinical team.
Responsibilities include:
Managing new client enrollments and intake paperwork
Communicating with families regarding services and scheduling
Tracking and maintaining required documentation
Ensuring compliance with company policies
Updating internal systems with accurate client information
What We're Looking For:
Minimum Qualifications:
Associate's degree
2+ years of office or administrative experience
Strong attention to detail and organizational skills
Excellent communication (written and verbal)
Self-motivated and team-oriented
Comfortable working in a fast-paced, client-focused environment
Preferred Qualifications:
Bachelor's degree
Experience working with families or children with disabilities
Familiarity with Google Suite (Docs, Sheets, etc.)
Previous experience in client success, onboarding, or intake roles
Why Work With STEPS?
Salary: $48,000–$52,000/year
Supportive, team-oriented culture
Fun and collaborative office environment
Opportunities for career growth and development
Health, dental, and vision insurance available
Paid training and ongoing support
Ready to make a difference in the lives of children and families?Apply now to join our growing team at STEPS Behavioral Health!
Pikesville, MD | Monday–Friday Schedule | $48,000–$52,000/year
STEPS Behavioral Health is a dedicated ABA therapy provider supporting children with Autism Spectrum Disorder (ASD) and their families. Our team of Board Certified Behavior Analysts (BCBAs), Behavior Technicians, and administrative professionals work together to deliver compassionate, high-quality care - and we're growing!
We are currently hiring a Full-Time Intake Coordinator to join our administrative team and be the welcoming first point of contact for new client families.
What You'll Do:
As our Intake Coordinator, you'll play a key role in guiding new clients through the intake process. You'll ensure all necessary paperwork is completed, maintain up-to-date records, and communicate with families in a professional and supportive manner. This role works closely with our Insurance Liaison and clinical team.
Responsibilities include:
Managing new client enrollments and intake paperwork
Communicating with families regarding services and scheduling
Tracking and maintaining required documentation
Ensuring compliance with company policies
Updating internal systems with accurate client information
What We're Looking For:
Minimum Qualifications:
Associate's degree
2+ years of office or administrative experience
Strong attention to detail and organizational skills
Excellent communication (written and verbal)
Self-motivated and team-oriented
Comfortable working in a fast-paced, client-focused environment
Preferred Qualifications:
Bachelor's degree
Experience working with families or children with disabilities
Familiarity with Google Suite (Docs, Sheets, etc.)
Previous experience in client success, onboarding, or intake roles
Why Work With STEPS?
Salary: $48,000–$52,000/year
Supportive, team-oriented culture
Fun and collaborative office environment
Opportunities for career growth and development
Health, dental, and vision insurance available
Paid training and ongoing support
Ready to make a difference in the lives of children and families?Apply now to join our growing team at STEPS Behavioral Health!