Claims Specialist

Remote Full-time
Job title: Claims Specialist in Dublin, OH at Adecco

Company: Adecco

Job description: Adecco is currently assisting one of its clients in their search for Remote Claims Specialists!Pay rate: $21.00 per hourShift availability:Mon-Fri 8am - 4:30pmType: Temporary with possibility for extension or conversionFor instant consideration for this role, click on Apply Now and don't forget to upload your resume!Responsibilities:The Claims Specialist works on the full range of claims, correspondence, quality assurance and escalations to ensure the satisfaction of the goals and priorities of the team. The Claims Specialist also does their part to meet expectations of internal and external clients with respect to claim handling and Service Level Agreements.Job Responsibilities

Follows written procedures and scripts
Consults with team leadership and peers on case work
Uses proprietary software tools to access and review claim documents, enter claim decisions, and create escalations when needed
Communicates immediately to leadership all obstacles to completing work
Meets and exceeds departmental expectations for accuracy and productivity
Contributes subject area expertise to determine processing guidelines and assess if standards have been met
Utilizes documented team processes to ensure compliance with departmental standards
Data entry and verification
Drafts claimant facing communications based on guidance provided
Communicates directly with claimants by phone or email
Verifies data and processing requirements and makes corrections as necessary
Other projects as assigned
Has basic math knowledge


Works primarily with Stocks
Some Crypto Currency work
Working with multiple accounts
Prior claims or professional working experience
Add transactions to see what can be claimed
Currency conversion
Attention to detail, could be looking at 100s of data points
Email processing - Claims submitted by brokerages with thousands of claims attached
Strong verbal and written communication skills.
Able to work independently without constant oversight (WFH).
Looking for people with previous processing experience.
Attention to detail and critical reasoning skills.
They should be able to draw logical conclusions based on guidance previously provided, but also know when they should reach out to Leadership.
Able to use 6 different applications/software simultaneously.
Need working computer knowledge.
Qualifications

Professional degree or equivalent experience
Excellent attention to detail
Strong communication skills, both written and verbal
Sharp critical thinking skills with sound judgment
Ability to sit at a computer workstation for long periods of time


Must have own equipment/devices.
As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested , APPLY NOW for instant consideration!Pay Details: $21.00 per hourBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance


Expected salary: $21 per hour

Location: Dublin, OH

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