Claims Service Specialist
GEICO is a leading auto insurer in the United States, providing quality coverage to millions of customers. As a Claims Service Specialist, you will assist policyholders during accidents by collecting facts, investigating claims, and providing support to ensure they can get back on the road quickly. Responsibilities Collect facts about the accident Investigate claim details Collect statements from involved parties Skills Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction Solid computer multitasking skills Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities Ability to work comfortably and grow in a fast-paced, high-volume call center environment Minimum of high school diploma or equivalent Eagerness to explore new skills and openness to different career paths An associate's degree or higher Active Adjusters insurance license Benefits Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. Company Overview GEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway. It was founded in 1936, and is headquartered in Chase, Maryland, USA, with a workforce of 10001+ employees. Its website is