Claims Representative - Investigations
West Bend Insurance Company is recognized as a top workplace, focused on valuing its associates and fostering a welcoming culture. The Claims Representative role involves reviewing, analyzing, and investigating property and casualty insurance claims to determine their validity and ensure accurate settlements.ResponsibilitiesInvestigate, evaluate, and resolve claims while delivering outstanding customer serviceNegotiate settlements with insureds, claimants, and attorneysManage active files, ensure accurate reserving, and maintain compliance with audit guidelinesLearn and grow through hands-on training, mentorship, and project opportunitiesSkillsDemonstrated ability to adapt quickly and contribute across multiple functional areasExcellent communication skills, both written and verbalProven track record of managing priorities and delivering results in fast-paced settingsComfort with ambiguity and a willingness to take initiative in evolving business environmentsExperience handling auto and GL/PD claims is preferredBachelor's degree or equivalent experienceAssociate in General Insurance and/or Associate in Claims designationBenefitsMedical & Prescription InsuranceHealth Savings AccountDental InsuranceVision InsuranceShort and Long Term DisabilityFlexible Spending AccountsLife and Accidental Death & DisabilityAccident and Critical Illness InsuranceEmployee Assistance Program401(k) Plan with Company MatchPet InsurancePaid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidatesBonus eligible based on performanceCompany OverviewFor more than 130 years, West Bend has been a trusted provider of insurance products, serving the diverse needs of business, home, and automobile owners. It was founded in 1894, and is headquartered in West Bend, Wisconsin, USA, with a workforce of 1001-5000 employees. Its website is http://www.thesilverlining.com/.Company H1B SponsorshipWest Bend Insurance Company has a track record of offering H1B sponsorships, with 3 in 2024, 5 in 2023, 4 in 2022, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role.