Claims Management Specialist

Remote Full-time
Job Description

CNA Insurance is seeking a highly skilled Claims Management Specialist to join our team. This role will be responsible for the overall management of highly complex claims, working closely with staff counsel or panel attorneys to coordinate discovery and litigation strategy.

The ideal candidate will have advanced technical and product-specific expertise, as well as strong communication, negotiation, and presentation skills. They will be able to effectively interact with all levels of CNA's internal and external business partners.

This is a challenging role that requires creativity in resolving unique and challenging business problems. The successful candidate will have the ability to adapt to change and value diverse opinions and ideas.

Key Responsibilities:
• Manage highly complex investigations of claims, including coverage issues, liability, compensability, and damages.
• Determine if a major claim should be settled or litigated and implement an appropriate resolution strategy accordingly.
• Effectively manage loss costs and claim expenses.
• Coordinate third-party recovery with subrogation/salvage unit.
• Makes recommendations on claims processes and resolution strategies to management.
• Analyze claims activities; prepare and present reports to management and other internal business partners and clients.

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