Claims Administrator - Hybrid (3 days in the office)

Swiss Re is one of the world’s leading providers of reinsurance and insurance, seeking a Claims Administrator to join their dynamic Claims team. In this role, you will handle the administration of straightforward claims and ensure exceptional service for clients during their claims process.ResponsibilitiesProcess and evaluate incoming claim documentation to determine appropriate next steps and record financial liabilities in a timely mannerIdentify and escalate more complex or legally sensitive claims to specialized teams for handlingDetermine coverage for straightforward claims by analyzing policy terms and conditionsCollaborate with financial teams to gather information and resolve coverage questionsVerify accuracy of policy and client data in our systems for new claim notificationsPrioritize and route incoming communications based on urgency and complexityResearch and calculate total financial exposure by running appropriate reports and analyzing resultsConfirm premium payment to ensure proper liability reporting and claim handlingScreen claimant information against regulatory compliance databasesCommunicate professionally with clients to address questions and provide claim status updatesSkills1–3 years of relevant work experience working at the large organization in insurance, financial services, accounting, or OPS fieldsYou are comfortable with processes, controls and cross-functional work style with strong foundational technical skillsStrong proficiency in Microsoft Suite, especially Excel, Outlook, and Teams and AI productsYou are comfortable navigating structured workflows and KPI'sStrong communication skills (verbal and written)You have a degree in Business Administration, Finance, Risk Management, Analytics, or other STEMCompany OverviewSwiss Re Group is a wholesale provider of reinsurance, insurance, and other insurance-based forms of risk transfer. It was founded in 1863, and is headquartered in Zürich, Zurich, CHE, with a workforce of 10001+ employees. Its website is http://www.swissre.com.



Apply To This Job