Claims Adjuster - Associate

Remote Full-time
Job Summary:
Pet Partners Inc is seeking a Claims Adjuster- Associate who will report to the Supervisor, Claims. The Claims Adjuster- Associate is responsible for investigating, evaluating, and settling insurance claims. This role also determines policy coverage for the claimed loss and appropriate compensation amount.

Job Location: Remote- USA

Main Responsibilities:
• Works closely with veterinary hospitals, and policyholders to evaluate and review a pet’s medical history to determine a baseline of health.
• Investigates and processes assigned insurance claims, verifies coverage, and compensation amounts, per insurance policy.
• Updates Explanation of Benefits (EOB), pays and closes claim.
• May order medical records from providers.
• May communicate with clients and providers during treatment.
• Performs other duties and responsibilities as assigned.

Basic Qualifications:
• 1 year relevant experience working in a veterinary clinic
• Education: Must meet one of the following requirements:
• Associate’s Degree or equivalent work experience (One-year relevant experience is equivalent to one year college); or
• Certified Veterinary Technician (CVT)
• Registered Veterinary Technician (RVT)
• Licenses/Certifications
• Must have and maintain Adjusters license or must obtain within 90 days of hire
• Only United States residents will be considered for this role

Expected Hours of Work:
• This is a full-time position: Days and hours to be determined by needs of business. Hours to be determined between employee and director



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