Chief of Staff, GM Advertising
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and weâre building the team to help push our shopping cart forward. If youâre ready to do the best work of your life, come join our table.
Instacart is a Flex First team
Thereâs no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best workâwhether itâs from home, an office, or your favorite coffee shopâwhile staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Why this role is on the menu
Instacartâs Advertising business is scaling fastâand the complexity of operating a billion-dollar retail media platform across the Instacart Marketplace, off-platform partnerships, and in-store touchpoints demands more than great strategy. It demands relentless operational discipline and someone who can hold the center together. Weâre hiring a Chief of Staff to the General Manager, Advertising to be the connective tissue across an ambitious, fast-moving organization. Twelve months from now, this person will have made the Ads org measurably sharper: clearer priorities, stronger cross-functional alignment, and a GM who can operate at full strategic altitude because the infrastructure around them just works.
What youâll cook up in your first year
The Ads organization runs on a clear operating rhythmâteam meetings, leadership cadences, and organizational communications are designed and consistently executed so the GM and senior leaders spend their time on the right things.
Cross-functional leaders and external partners trust the Ads organization to show up prepared and alignedâbecause every major meeting is backed by crisp briefings, sharp talking points, and the research to support strong decisions.
Priority initiatives across the Ads org land on time and with impactâbecause someone is tracking deliverables, surfacing blockers early, and keeping stakeholders aligned before small misalignments become big ones.
Budget visibility across the Ads organization is tight and reliableâworkforce and non-workforce spend are tracked in partnership with Finance, and the GM heads into annual planning with clear, defensible numbers.
The GM is operating as a more effective leaderâbecause they have a trusted thought partner who can both give strategic counsel and get things done, freeing them to focus on the moves that grow the business.
The secret ingredients weâre looking for
Must-have pantry staples
(Minimum Qualifications)
10+ years of experience in consulting, corporate tech, or advertising/media, with meaningful exposure to executive audiences.
Strong grounding in digital advertising, retail media, or adjacent businessesâenough to engage credibly on the substance, not just the process.
High EQ and a track record of building trusted advisor relationships with senior leaders; known for being the person who can say the hard thing and still move the room forward.
Exceptional analytical abilityâcomfortable taking complex, ambiguous challenges and turning them into structured, actionable plans.
Demonstrated project management chops: managing multiple high-stakes workstreams simultaneously, under tight deadlines, without dropping balls.
Outstanding written and verbal communication skillsâable to produce crisp executive-ready materials and represent the GMâs voice with fidelity.
Optional garnishes
(Preferred Qualifications)
Experience in high-growth, technology-driven companies where ambiguity is the norm and the playbook is still being written.
Comfort building structured processes from scratch to deliver on complex, cross-functional objectives at scale.
Direct experience partnering with Finance on budget management and annual business planning.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$239,000â$252,000 USD
WA
$229,000â$241,500 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$219,000â$231,000 USD
All other states
$199,000â$210,000 USD
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and weâre building the team to help push our shopping cart forward. If youâre ready to do the best work of your life, come join our table.
Instacart is a Flex First team
Thereâs no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best workâwhether itâs from home, an office, or your favorite coffee shopâwhile staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Why this role is on the menu
Instacartâs Advertising business is scaling fastâand the complexity of operating a billion-dollar retail media platform across the Instacart Marketplace, off-platform partnerships, and in-store touchpoints demands more than great strategy. It demands relentless operational discipline and someone who can hold the center together. Weâre hiring a Chief of Staff to the General Manager, Advertising to be the connective tissue across an ambitious, fast-moving organization. Twelve months from now, this person will have made the Ads org measurably sharper: clearer priorities, stronger cross-functional alignment, and a GM who can operate at full strategic altitude because the infrastructure around them just works.
What youâll cook up in your first year
The Ads organization runs on a clear operating rhythmâteam meetings, leadership cadences, and organizational communications are designed and consistently executed so the GM and senior leaders spend their time on the right things.
Cross-functional leaders and external partners trust the Ads organization to show up prepared and alignedâbecause every major meeting is backed by crisp briefings, sharp talking points, and the research to support strong decisions.
Priority initiatives across the Ads org land on time and with impactâbecause someone is tracking deliverables, surfacing blockers early, and keeping stakeholders aligned before small misalignments become big ones.
Budget visibility across the Ads organization is tight and reliableâworkforce and non-workforce spend are tracked in partnership with Finance, and the GM heads into annual planning with clear, defensible numbers.
The GM is operating as a more effective leaderâbecause they have a trusted thought partner who can both give strategic counsel and get things done, freeing them to focus on the moves that grow the business.
The secret ingredients weâre looking for
Must-have pantry staples
(Minimum Qualifications)
10+ years of experience in consulting, corporate tech, or advertising/media, with meaningful exposure to executive audiences.
Strong grounding in digital advertising, retail media, or adjacent businessesâenough to engage credibly on the substance, not just the process.
High EQ and a track record of building trusted advisor relationships with senior leaders; known for being the person who can say the hard thing and still move the room forward.
Exceptional analytical abilityâcomfortable taking complex, ambiguous challenges and turning them into structured, actionable plans.
Demonstrated project management chops: managing multiple high-stakes workstreams simultaneously, under tight deadlines, without dropping balls.
Outstanding written and verbal communication skillsâable to produce crisp executive-ready materials and represent the GMâs voice with fidelity.
Optional garnishes
(Preferred Qualifications)
Experience in high-growth, technology-driven companies where ambiguity is the norm and the playbook is still being written.
Comfort building structured processes from scratch to deliver on complex, cross-functional objectives at scale.
Direct experience partnering with Finance on budget management and annual business planning.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$239,000â$252,000 USD
WA
$229,000â$241,500 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$219,000â$231,000 USD
All other states
$199,000â$210,000 USD