Chief of Staff
Who We Are:
At Synapse Health, we're streamlining the durable medical equipment (DME) process. We manage intake, documentation, routing, claims, billing, and patient support. Our model reshapes how DME is delivered and experienced.
Since 2016, with decades of industry and leadership experience, we've delivered tech-based solutions that help our partners to modernize operations, improve coordination, and reduce administrative burdens. By taking on operational and financial complexity, we're redefining how DME works for providers, prescribers, and patients. We are proud to offer work that matters, on a mission that matters.
Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn.
What We Need:
The Chief of Staff will report directly to the President and serve as a high-impact execution partner, helping to drive cross-functional initiatives, manage leadership workflows, and bring structure to day-to-day operations. This role is focused on creating leverage for the President and Executive Leadership Team (ELT) by ensuring priorities are organized, aligned, and moving forward.
This is a high-visibility opportunity ideal for a high-potential individual who thrives in fast-paced environments and is excited to take ownership, operate with urgency, and build a strong foundation for long-term growth and impact at Synapse.
What You Will Do:
Partner closely with the President to manage priorities, coordinate workflows, and ensure effective execution of key initiatives
Own ELT agendas, meeting preparation, and follow-ups to drive alignment and accountability across leadership
Own and drive OKR, MBR, and planning cadences by coordinating inputs, preparing stakeholders, and ensuring accountability and follow-through across teams
Drive cross-functional initiatives and special projects from ambiguity to execution, ensuring progress and clear outcomes
Plan and support leadership offsites and key internal meetings to improve organizational effectiveness
Act as a connector across teams, ensuring stakeholders are aligned and workstreams are moving forward
Identify gaps, remove blockers, and proactively step in to support business needs with urgency and resourcefulness
Support internal communications and preparation of materials for leadership discussions
Explore, test, and drive adoption of AI tools and internal workflows to improve efficiency across the organization
Assist with analytical work such as tracking progress, synthesizing insights, and supporting decision-making as needed
What You Have:
At Synapse Health we’ve intentionally built a culture of kindness, collaboration and creativity, and we consider those qualities to be table stakes for any new team member. Additional requirements include:
6-10+ years of experience in consulting, business operations, corporate development, business development, or similar roles in fast-paced or high-growth environments
Exceptional written and verbal communication skills, with the ability to build strong relationships across all levels of the organization
Demonstrated ability to operate in ambiguity, bring structure to complex situations, and drive workstreams forward
Experience supporting or driving OKR, MBR, or similar business review cadences, with a focus on coordination, stakeholder preparation, and accountability
Strong organizational skills and attention to detail, with experience managing multiple priorities, agendas, and follow-ups
Proven ability to influence without authority and collaborate effectively across cross-functional teams
High ownership mindset with a strong sense of urgency and proactive approach to problem-solving
Interest in leveraging AI tools and technology to improve workflows and drive efficiency
Strong analytical thinking skills, with proficiency in Excel/Google Sheets and presentation tools
Demonstrated ability to take initiative, drive work independently, and follow through without requiring constant direction in a fast-paced, evolving environment
Bachelor’s degree required. MBA is a plus but not required
Healthcare or health tech experience preferred but not required
What Sets You Apart:
You’re highly organized and take pride in keeping people, projects, and priorities aligned
You see around corners and think two steps ahead
You’re a problem-solver who brings solutions, not just questions
You have a low ego and are willing to roll up your sleeves to do whatever the business needs
You build strong relationships and know how to influence without authority
You’re curious, proactive, and eager to experiment with new tools, including AI
You thrive in fast-paced environments and are motivated by ownership, impact, and growth
You want to grow into a senior operator within the company
Compensation:
The base salary range for this position is $133,600-$167,000 annually. This range reflects the anticipated compensation at the time of posting. Final compensation will be based on factors such as relevant experience, demonstrated skills, internal equity, and prevailing market conditions. Compensation discussions are encouraged throughout the hiring process.
What Sets Us Apart:
Work is a part of life, but at Synapse Health, we believe it should be meaningful and enjoyable. We’re committed to helping our team members thrive personally and professionally, which is why our benefits include:
Professional growth opportunities with compelling career paths
Healthy work-life balance supported by flexible paid time off (PTO)
Comprehensive benefits package, including medical, dental, vision, STD & LTD insurance for full-time team members
401(k) savings plan with employer matching contributions
Synapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Synapse Health, Inc will never request personal or sensitive information during the recruitment process. Please see our Careers Page for more information to protect yourself from scammers and to learn more about our recruitment process.
Privacy Policy
Apply Now
At Synapse Health, we're streamlining the durable medical equipment (DME) process. We manage intake, documentation, routing, claims, billing, and patient support. Our model reshapes how DME is delivered and experienced.
Since 2016, with decades of industry and leadership experience, we've delivered tech-based solutions that help our partners to modernize operations, improve coordination, and reduce administrative burdens. By taking on operational and financial complexity, we're redefining how DME works for providers, prescribers, and patients. We are proud to offer work that matters, on a mission that matters.
Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn.
What We Need:
The Chief of Staff will report directly to the President and serve as a high-impact execution partner, helping to drive cross-functional initiatives, manage leadership workflows, and bring structure to day-to-day operations. This role is focused on creating leverage for the President and Executive Leadership Team (ELT) by ensuring priorities are organized, aligned, and moving forward.
This is a high-visibility opportunity ideal for a high-potential individual who thrives in fast-paced environments and is excited to take ownership, operate with urgency, and build a strong foundation for long-term growth and impact at Synapse.
What You Will Do:
Partner closely with the President to manage priorities, coordinate workflows, and ensure effective execution of key initiatives
Own ELT agendas, meeting preparation, and follow-ups to drive alignment and accountability across leadership
Own and drive OKR, MBR, and planning cadences by coordinating inputs, preparing stakeholders, and ensuring accountability and follow-through across teams
Drive cross-functional initiatives and special projects from ambiguity to execution, ensuring progress and clear outcomes
Plan and support leadership offsites and key internal meetings to improve organizational effectiveness
Act as a connector across teams, ensuring stakeholders are aligned and workstreams are moving forward
Identify gaps, remove blockers, and proactively step in to support business needs with urgency and resourcefulness
Support internal communications and preparation of materials for leadership discussions
Explore, test, and drive adoption of AI tools and internal workflows to improve efficiency across the organization
Assist with analytical work such as tracking progress, synthesizing insights, and supporting decision-making as needed
What You Have:
At Synapse Health we’ve intentionally built a culture of kindness, collaboration and creativity, and we consider those qualities to be table stakes for any new team member. Additional requirements include:
6-10+ years of experience in consulting, business operations, corporate development, business development, or similar roles in fast-paced or high-growth environments
Exceptional written and verbal communication skills, with the ability to build strong relationships across all levels of the organization
Demonstrated ability to operate in ambiguity, bring structure to complex situations, and drive workstreams forward
Experience supporting or driving OKR, MBR, or similar business review cadences, with a focus on coordination, stakeholder preparation, and accountability
Strong organizational skills and attention to detail, with experience managing multiple priorities, agendas, and follow-ups
Proven ability to influence without authority and collaborate effectively across cross-functional teams
High ownership mindset with a strong sense of urgency and proactive approach to problem-solving
Interest in leveraging AI tools and technology to improve workflows and drive efficiency
Strong analytical thinking skills, with proficiency in Excel/Google Sheets and presentation tools
Demonstrated ability to take initiative, drive work independently, and follow through without requiring constant direction in a fast-paced, evolving environment
Bachelor’s degree required. MBA is a plus but not required
Healthcare or health tech experience preferred but not required
What Sets You Apart:
You’re highly organized and take pride in keeping people, projects, and priorities aligned
You see around corners and think two steps ahead
You’re a problem-solver who brings solutions, not just questions
You have a low ego and are willing to roll up your sleeves to do whatever the business needs
You build strong relationships and know how to influence without authority
You’re curious, proactive, and eager to experiment with new tools, including AI
You thrive in fast-paced environments and are motivated by ownership, impact, and growth
You want to grow into a senior operator within the company
Compensation:
The base salary range for this position is $133,600-$167,000 annually. This range reflects the anticipated compensation at the time of posting. Final compensation will be based on factors such as relevant experience, demonstrated skills, internal equity, and prevailing market conditions. Compensation discussions are encouraged throughout the hiring process.
What Sets Us Apart:
Work is a part of life, but at Synapse Health, we believe it should be meaningful and enjoyable. We’re committed to helping our team members thrive personally and professionally, which is why our benefits include:
Professional growth opportunities with compelling career paths
Healthy work-life balance supported by flexible paid time off (PTO)
Comprehensive benefits package, including medical, dental, vision, STD & LTD insurance for full-time team members
401(k) savings plan with employer matching contributions
Synapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Synapse Health, Inc will never request personal or sensitive information during the recruitment process. Please see our Careers Page for more information to protect yourself from scammers and to learn more about our recruitment process.
Privacy Policy
Apply Now