Channel Manager

Remote Full-time
About the role
This role owns and scales Bells of Steel’s marketplace revenue engine. The primary focus is driving profitable growth on Amazon (domestic and international), while building and scaling early-stage channels including TikTok Shop and Costco.
You are accountable for:
Revenue growth
Profitability
Performance optimization
Building the systems and team needed to scale
What you'll own

1. Amazon Growth & Profitability (Primary Focus)
You own Amazon as a revenue and profit center. Drive 15–30% YoY growth, improve contribution margin, and optimize performance across all countries.
You are responsible for:
Listing performance (SEO, conversion, content, image optimization)
Advertising efficiency (ROAS, ACoS)
Catalog and account health (Seller Central / Vendor Central)
Product launches and ranking
Buy Box performance
Category positioning

2. Performance Marketing & Optimization
You ensure every dollar spent produces a return, overseeing your internal team, contractors, or agencies.
Own PPC strategy and structure
Optimize campaigns, bids, and budgets
Improve organic vs. paid sales mix
Continuously increase conversion rates
Keyword harvesting and expansion

3. Promotional Planning
You own the marketplace promotional calendar and execution.
Prime Day and seasonal events
Lightning Deals
Coupons and promotional offers
Promotional calendar planning and cross-team coordination
4. Inventory & Operational Alignment
You ensure growth is supported operationally, working with our supply chain team.
Maintain strong in-stock rates
Improve demand forecasting
Prevent stockouts and excess inventory
Align with Operations and Supply Chain
5. Channel Scaling & Emerging Channels
You take early-stage channels and turn them into scalable revenue streams. You also evaluate new marketplace and social commerce opportunities.
Build and execute scaling plans for TikTok Shop and Costco
Identify what’s working and double down
Evaluate new channel opportunities (new marketplaces, social commerce)
Establish repeatable growth playbooks
Hire internally, agency, or freelancer as needed
6. Team & Vendor Management
You build and lead the team required to scale.
Manage and develop the Amazon Specialist
Own agency relationships and performance
Hire and manage freelancers or additional partners as needed
You are accountable for output—not activity.
7. Process & System Development
You create the infrastructure for scale.
Build repeatable marketplace processes
Create channel launch playbooks
Develop reporting dashboards
Improve cross-functional workflows
Document and standardize what works

Who You Are

You are a builder and an operator.
• You take ownership of numbers
• You know how to scale Amazon beyond “good enough”
• You can manage agencies and people without being managed by them
• You are data-driven and decisive
• You thrive in a fast-moving, high-accountability environment
• You are already familiar with using Claude Cowork or are eager to start building with it — Claude Cowork and Code is an essential tool at Bells of Steel

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