Change Management Analyst

New York Life is a Fortune 100 mutual company committed to purpose and integrity, evolving into a more technology-enabled organization. They are seeking a Change Management Analyst to support transformation initiatives, focusing on the people-side activities that enable successful adoption of new processes and technologies. Responsibilities Support the development and execution of structured change management plans, including stakeholder engagement, communications, training, and adoption activities Assist in conducting change impact and readiness assessments, helping translate findings into actionable next steps Draft and coordinate project communications, working with Agency Communications and Training teams to shape clear and effective messaging Help maintain project documentation, including change plans, stakeholder maps, communication calendars, and meeting materials Track change risks, field feedback, and emerging issues; escalating to change leads as needed to ensure timely resolution Assist in organizing and facilitating feedback loops such as workshops, stakeholder interviews, listening sessions, and engagement forums Update portions of the FB Change Management Roadmap under direction of initiative leads to ensure alignment with priorities and timelines Coordinate meetings, timelines, and deliverables across cross-functional partners to keep change management workstreams on track Collect, organize, and analyze adoption and readiness data to support reporting and performance insights Identify opportunities to improve existing change management processes, templates, and tools Partner with mid- and senior-level change practitioners to build personal capability in change management frameworks, methodologies, and best practices Skills 1–3 years of experience supporting organizational change, project coordination, communications, or business operations—preferably in financial services or similarly complex environments Bachelor's degree in organizational development, Communications, Human Resources, Business Administration, or a related field Familiarity with change management principles (e.g., ADKAR, Kotter), and proficiency with Microsoft Office; comfort with project management, Agile or collaboration tools (e.g., Smartsheet, SharePoint, Teams) Prosci or other change management training/certifications a plus but not required Benefits Leave programs Adoption assistance Student loan repayment programs Company Overview For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime. It was founded in 1845, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship New York Life Insurance Company has a track record of offering H1B sponsorships, with 19 in 2026, 148 in 2025, 99 in 2024, 85 in 2023, 77 in 2022, 48 in 2021, 65 in 2020. Please note that this does not guarantee sponsorship for this specific role.