CENTRAL SCHEDULER, FCH - MEDICAL SERVICES SCHEDULING
Discover. Achieve. Succeed. #BeHere
Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.
This job is REMOTE.
FTE: 1.000000
Standard Hours: 40.00
Shift: Shift 1
Shift Details: Monday-Friday 8:35am to 5:05pm
Job Summary:
Schedules imaging and hospital ancillary services using the department's electronic medical record (EPIC). Responds to telephone scheduling inquiries and provides knowledgeable and courteous assistance with all customers including patients, referring physicians, co-workers and leadership. Works calmly and efficiently while handling heavy telephone demands. Answers calls promptly and in a polite and efficient manner. Other duties as assigned.
EXPERIENCE DESCRIPTION:
A minimum 2 years of experience required in any one or a combination of the following: patient administration, logistics coordination and/or a call center. A minimum of one year of Imaging Scheduling Experience is preferred. Previous experience with EPIC scheduling is highly preferred.
EDUCATION DESCRIPTION:
High School diploma or equivalent is preferred.
SPECIAL SKILLS DESCRIPTION:
Excellent customer service skills for effectively communicating with all scheduling customers is required. Ability to use standard office equipment: copier, computer terminal, document scanner and printer, fax machine and multi-line telephone. Typing speed of 35 wpm.
Compensation, Benefits & Perks at Froedtert Health
Pay is expected to be between: (expressed as hourly) $20.01 - $26.61. Final compensation is based on experience and will be discussed with you by the recruiter during the interview process.
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available
The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility.
This job is REMOTE.
FTE: 1.000000
Standard Hours: 40.00
Shift: Shift 1
Shift Details: Monday-Friday 8:35am to 5:05pm
Job Summary:
Schedules imaging and hospital ancillary services using the department's electronic medical record (EPIC). Responds to telephone scheduling inquiries and provides knowledgeable and courteous assistance with all customers including patients, referring physicians, co-workers and leadership. Works calmly and efficiently while handling heavy telephone demands. Answers calls promptly and in a polite and efficient manner. Other duties as assigned.
EXPERIENCE DESCRIPTION:
A minimum 2 years of experience required in any one or a combination of the following: patient administration, logistics coordination and/or a call center. A minimum of one year of Imaging Scheduling Experience is preferred. Previous experience with EPIC scheduling is highly preferred.
EDUCATION DESCRIPTION:
High School diploma or equivalent is preferred.
SPECIAL SKILLS DESCRIPTION:
Excellent customer service skills for effectively communicating with all scheduling customers is required. Ability to use standard office equipment: copier, computer terminal, document scanner and printer, fax machine and multi-line telephone. Typing speed of 35 wpm.
Compensation, Benefits & Perks at Froedtert Health
Pay is expected to be between: (expressed as hourly) $20.01 - $26.61. Final compensation is based on experience and will be discussed with you by the recruiter during the interview process.
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available
The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.