Cash Application Representative I

HALO Branded Solutions is a global leader in the branded merchandise industry, connecting people and brands to create meaningful experiences. The Cash Application Representative I plays a critical role in ensuring accurate processing and excellent service to both internal and external stakeholders, focusing on operational accuracy and communication.ResponsibilitiesDeposit/post any cash or live checks received at the Sterling locationProcess credit card transactions, including pre-charging, charging, posting, and disputes via multiple methods (e.g., customer self-service portal, dedicated phoneline)Contact customers via telephone and email regarding payment application or credit card issuesCollaborate with Credit and Collections teams and Sales Executives regarding deposits and customer remittance informationSupport Liaison for customer on customer facing questions for payment processingPayment link processing on ordersSkillsAt least 1+ year of previous direct cash application experience in an office environmentProficient in Microsoft Word, Excel, and OutlookGreat communicator and listener in-person, over phone, email, and video conferenceValues curiosity, creativity, inclusive teams, and achieving resultsProblem solver that is comfortable making judgment calls how to spend timeEnjoys learning by providing, receiving and responding positively to constructive feedbackDetail oriented and strong organizational skillsAble to work overtime when requiredAssociate's degree in AccountingBenefitsNationwide coverage for Medical, Dental, Vision, Life, and Disability insuranceAdditional Voluntary Benefits401(k) Retirement Savings PlanHealth Savings Accounts (HSA)Flexible Spending Accounts (FSA)Company OverviewHALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions. It was founded in 1952, and is headquartered in Sterling, Illinois, USA, with a workforce of 1001-5000 employees. Its website is http://www.halo.com.



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