Call centre jobs, Customer service, Telework or hybrid
Desjardins is a leading financial services cooperative in Quebec, and they are seeking Customer Service Representatives to join their dynamic call centre team. The role involves advising and supporting members and clients, providing a personalized experience, and building loyalty through various service opportunities.ResponsibilitiesAdvising members and clientsSupporting members and clientsBuilding loyaltyProviding a unique and personalized experienceSkillsDiploma of College Studies (technical DCS) in a relevant fieldAt least 1 year of relevant experienceOther combinations of relevant training and experience may be consideredKnowledge of French requiredFor certain positions, advanced level proficiency in English may be required due to the nature of the duties or work tools or because the position involves interactions with English-speaking members and clientsWork arrangements vary depending on the position and involve either hybrid work or teleworkBenefitsAn annual performance-related bonus4 weeks of flexible vacation starting in the first yearReimbursement of health and wellness expenses and telework equipmentGroup insurance including telemedicineA defined benefit pension plan that provides predictable, stable income throughout retirementCompany OverviewDesjardins is a cooperative financial organization that offers financial services for individuals and businesses. It was founded in 1900, and is headquartered in Montréal, Quebec, CAN, with a workforce of 10001+ employees. Its website is https://www.desjardins.com.
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