Call Center Representative

Remote Full-time
Highlight:
• Industry: Footwear & Apparel Distribution -- HOKA ONE, Teva, Sauk, Koolaburra and UGG
• Employment Type: Seasonal project based role (est 4 months...
• Location: must reside in state of TX, AZ, or CO
• Hours: must be open to working mon-sun, between 7am -6pm MST/8am - 7pm CST

Benefits of this Role:
• Work with a friendly team, helpful and supportive leadership and executives
• Employee Discounts & Perks
• Benefits available (medical, dental, vision, 401k, PTO)

Necessary Experience/Skills:
• 1+ year of customer service experience
• Must have at least high school diploma/GED or equivalent
• Typing Speed
• Wired internet connect for remote workplace

A Day in the Role:
• Provide premium service and build relationships with customers through effective telephone, chat, email, and social media correspondence.
• Discuss logistics of packages, returns and refunds, product and warranty questions.
• Ensure customers issues are resolved in timely manner.

Next Steps:
• The TEKsystems Recruiting Team will reach out to you directly to discuss next steps within 5 business days.
• Typing Test & Internet Speed Test required.

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:
• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

#prioritywest

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law

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