Call Center Representative

Internet Brands is a full-service social security disability advocacy firm that assists individuals in obtaining their Social Security Disability benefits. They are looking for Call Center Representatives to provide high-quality phone support to attorney clients, gather information, and document responses.ResponsibilitiesMake outbound calls to clients who are requesting our servicesAnswer incoming calls from potential clientsProviding accurate information to clients regarding their caseConvey the benefits of the Premier Disability servicesGather information, document responses, and keep a detailed record of all customer interactions in our CRM databaseSkillsExcellent oral and interpersonal communication skillsProfessional phone manners and a friendly attitudeActive listening skills and problem-solving skillsAbility to handle client objections and de-escalate challenging situationsAbility to retain information and learn new systems quicklyAbility to navigate and multitask across multiple systems and using Customer Relationship Management software (CRM) in a proficient mannerStrong computer knowledge and excellent typing skills at least 50 WPMBenefitsMedical, Dental and Vision insurancePTO and paid holidaysCafeteria onsite and a subsidized lunch programFlexible spending accounts (FSA) for medical and dependent careShort-term and long-term disability insuranceLife and AD&D insurance401(k) retirement savings plan with a company matchPaid time off (PTO)Paid holidaysCommuter benefitsAccess to our Employee Assistance Program (EAP)Well-being coaching servicesVoluntary benefits such as home, auto and pet insuranceDiscounted legal and financial servicesCompany OverviewInternet Brands is an internet media company that operates online media, community, and e-commerce sites in vertical markets. It was founded in 1998, and is headquartered in El Segundo, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.internetbrands.com.Company H1B SponsorshipInternet Brands has a track record of offering H1B sponsorships, with 20 in 2025, 45 in 2024, 4 in 2023, 3 in 2022, 47 in 2021, 17 in 2020. Please note that this does not guarantee sponsorship for this specific role.



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