Call Center Representative - 1st shift
Remote Travel Consultant (First Shift) | Customer Service & Call Center
Location: Remote (U.S.-based)Schedule: Full-Time | First Shift (Daytime Hours)
Travel Incorporated is hiring Remote Travel Consultants to support our growing customer service and call center operations. This role is ideal for individuals seeking work-from-home jobs, entry-level travel careers, or opportunities in client support and hospitality.
If you’re organized, people-focused, and comfortable in a fast-paced environment, this position offers a pathway into a stable, long-term remote career.
What You Can Expect
Structured Onboarding & Paid Training
14-week paid training program designed for success
Local hires attend onsite training; non-local hires complete training remotely with two required weeks in Duluth, GA (travel paid)
Hands-on learning in booking systems, customer interactions, and travel coordination
Remote Work Environment
Fully remote position after training
Company-provided equipment
Ongoing support from leadership and peers
Career Development Opportunities
Build experience in travel planning, reservations, and customer support
Opportunity to grow into more advanced, consultative roles over time
Core Responsibilities
Manage inbound customer interactions via phone, email, and chat
Assist clients with travel reservations, itinerary planning, and trip changes
Provide accurate information on flights, hotels, and travel policies
Resolve issues and deliver high-quality customer service experiences
Maintain detailed and accurate records in booking and CRM systems
Partner with internal teams to ensure seamless travel coordination
Qualifications & Skills
Background in customer service, call center, retail, or hospitality is preferred
Strong verbal and written communication skills
Comfortable multitasking across multiple systems and platforms
Detail-oriented with strong organizational abilities
Ability to work independently in a remote work environment
Basic computer skills (email, chat platforms, data entry, CRM tools)
High school diploma or equivalent required
Schedule & Work Requirements
Remote (work-from-home) – must have a dedicated workspace
Reliable high-speed internet required (no satellite or select wireless providers - specifically, TMobile and Verizon)
Training Schedule: Monday–Friday, 8:00 AM–5:00 PM ET
Post-Training Schedule: First shift with start times between 7:00 AM–10:30 AM ET
Travel to Duluth, GA 2–3 times per year for meetings and development
Why Join Travel Incorporated?
Established company in the travel and hospitality industry
Paid training and ongoing professional development
Clear path for advancement within customer service and travel roles
Collaborative, team-oriented culture
Equipment provided + travel expenses covered for required training
Apply Now – Remote Customer Service Career in Travel
If you’re searching for remote jobs, call center positions, or travel-related careers, this is your opportunity to get started. Join Travel Incorporated and help deliver exceptional service to travelers worldwide.
Apply today at travelinc.com
This is a remote position which will be located at the associate’s permanent residence. Candidates must reside in a state where Travel Incorporated is currently hiring and we reserve the right to decline applications based on location.
Travel Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation gender identity, national origin, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry, application or selection process may contact Human Resources at [email protected].
Connecting innovative technology with superior service to advance business travel
This is a remote position which will be located at the associate’s permanent residence. Candidates must reside in a state where Travel Incorporated is currently hiring and we reserve the right to decline applications based on location.
Travel Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation gender identity, national origin, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry, application or selection process may contact Human Resources at [email protected].
Connecting innovative technology with superior service to advance business travel
Apply To This Job
Location: Remote (U.S.-based)Schedule: Full-Time | First Shift (Daytime Hours)
Travel Incorporated is hiring Remote Travel Consultants to support our growing customer service and call center operations. This role is ideal for individuals seeking work-from-home jobs, entry-level travel careers, or opportunities in client support and hospitality.
If you’re organized, people-focused, and comfortable in a fast-paced environment, this position offers a pathway into a stable, long-term remote career.
What You Can Expect
Structured Onboarding & Paid Training
14-week paid training program designed for success
Local hires attend onsite training; non-local hires complete training remotely with two required weeks in Duluth, GA (travel paid)
Hands-on learning in booking systems, customer interactions, and travel coordination
Remote Work Environment
Fully remote position after training
Company-provided equipment
Ongoing support from leadership and peers
Career Development Opportunities
Build experience in travel planning, reservations, and customer support
Opportunity to grow into more advanced, consultative roles over time
Core Responsibilities
Manage inbound customer interactions via phone, email, and chat
Assist clients with travel reservations, itinerary planning, and trip changes
Provide accurate information on flights, hotels, and travel policies
Resolve issues and deliver high-quality customer service experiences
Maintain detailed and accurate records in booking and CRM systems
Partner with internal teams to ensure seamless travel coordination
Qualifications & Skills
Background in customer service, call center, retail, or hospitality is preferred
Strong verbal and written communication skills
Comfortable multitasking across multiple systems and platforms
Detail-oriented with strong organizational abilities
Ability to work independently in a remote work environment
Basic computer skills (email, chat platforms, data entry, CRM tools)
High school diploma or equivalent required
Schedule & Work Requirements
Remote (work-from-home) – must have a dedicated workspace
Reliable high-speed internet required (no satellite or select wireless providers - specifically, TMobile and Verizon)
Training Schedule: Monday–Friday, 8:00 AM–5:00 PM ET
Post-Training Schedule: First shift with start times between 7:00 AM–10:30 AM ET
Travel to Duluth, GA 2–3 times per year for meetings and development
Why Join Travel Incorporated?
Established company in the travel and hospitality industry
Paid training and ongoing professional development
Clear path for advancement within customer service and travel roles
Collaborative, team-oriented culture
Equipment provided + travel expenses covered for required training
Apply Now – Remote Customer Service Career in Travel
If you’re searching for remote jobs, call center positions, or travel-related careers, this is your opportunity to get started. Join Travel Incorporated and help deliver exceptional service to travelers worldwide.
Apply today at travelinc.com
This is a remote position which will be located at the associate’s permanent residence. Candidates must reside in a state where Travel Incorporated is currently hiring and we reserve the right to decline applications based on location.
Travel Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation gender identity, national origin, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry, application or selection process may contact Human Resources at [email protected].
Connecting innovative technology with superior service to advance business travel
This is a remote position which will be located at the associate’s permanent residence. Candidates must reside in a state where Travel Incorporated is currently hiring and we reserve the right to decline applications based on location.
Travel Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation gender identity, national origin, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry, application or selection process may contact Human Resources at [email protected].
Connecting innovative technology with superior service to advance business travel
Apply To This Job