Call Center Representative

Call Center Representative – Dream Bath Elyria, OH | Part-Time to Full-Time | Remote Opportunities AvailableJob DescriptionWith more than 25 years in business, Dream Bath Solutions is one of the fastest-growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable, and maintenance-free.Dream Bath of Northeast Ohio is looking for a Call Center Representative for our Elyria, OH market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income while working for one of the fastest-growing companies in the industry. Earn money while making a positive impact that helps homeowners improve their homes.General PurposeCustomer service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations, input lead information, update reports, and answer inbound calls from advertising campaigns.ResponsibilitiesDeliver scripted pitch to homeownersAdjust scripted pitch to meet the needs of specific homeownersHandle homeowner questions and objectionsObtain homeowner information including names, addresses, and phone numbersSchedule appointments over the telephoneInput appointment details into the computer systemRecord homeowner information and key conversation detailsConfirm appointments set by canvassers or sales representativesSchedule appointments for reps to meet prospective homeownersConduct quality control phone callsAnswer inbound calls from homeowners responding to advertisementsFollow up with homeowners after initial interactionUpdate lead information and maintain accurate reportsQualificationsStrong customer service skills (required)Knowledge of sales and marketing principles and strategiesExperience in telemarketing, sales, marketing, or promotions preferredProduct knowledge (training provided)Proficiency in basic computer applicationsBenefits & PerksFlexible part-time to full-time scheduleRemote work opportunitiesPerformance-based bonusesPaid trainingGrowth opportunities within a rapidly expanding company