Call Center Representative

Remote Full-time
Job title: Call Center Representative in San Francisco, CA at British Swim School of Bay Area

Company: British Swim School of Bay Area

Job description: Status: Part-time, Non-Exempt, potential to become full-timeLocation: Remote (ACCEPTING APPLICANTS WHO ARE LOCATED WITHIN THE SAN FRANCISCO BAY AREA ONLY)Call Center Representatives at British Swim School Bay Area focus on customer experience, engagement, customer enrollment, and managing all customer inquiries and concerns. The CSR focus is to deliver exceptional solution-oriented customer service, process enrollment requests as needed and answer questions while making experiences personable and memorable verbally and electronically.Knowledge, Skills and Ability

Enthusiastic, assertive personality with customer service skills
Strong listener with a sense of urgency to resolve issues or provide solutions
Effectively communicate with customers and employees, bi-lingual is a plus
Disciplined to follow schedules, policies, and procedures of British Swim School
Able to multi-task using phone systems and appropriate computer programs.
Qualifications

Minimum of two years of customer service and sales experience
High School or some college education or equivalent experience.
Must have quiet space without distractions for work
Job Type: Part-timeSalary: $18.00 per hourExpected hours: No less than 25 per weekExperience level:

2 years
Shift:

Day shift
Evening shift
Rotating shift
Weekly day range:

Monday to Friday
Rotating weekends
Weekends as needed
Work setting:

Remote
Work Location: RemoteFlexible work from home options available.

Expected salary: $18 per hour

Location: San Francisco, CA

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