Call Center Representative
Job title: Call Center Representative in Saint Charles, MO at Senior Health Solutions
Company: Senior Health Solutions
Job description: Company Overview
Senior Health Solutions is a state-licensed agency that specializes in the senior life and health insurance market. We pride ourselves on outstanding customer service and deliver quality service to our clients.Job Summary
As a Call Center Representative, employees will receive calls from prospective and current clients. You will be working with them by assisting in Medicare enrollment. The call center employee works with the client to verify eligibility and gathers the necessary information from the client to assist with the Medicare enrollment. This is not a remote position.Responsibilities
Taking inbound calls, listening to client questions and fulfilling their needs. Guiding clients through the enrollment process with excellent communication skills.Qualifications and Skills * Pleasant phone voice with good customer service skills
Good computer and keyboarding skills
Previous Call Center experience a plus (not required)
Outgoing and energetic attitude
Active Listening Skills giving full attention to what clients are saying, taking time to understand the points that are being made, and not interrupting at inappropriate times.
Ability to multitask
Excellent problem-solving skills
Benefits and Perks
Expected 1st Year Income 75k-100k, with Bonus and Commission
Renewals begin after 13 months, adding more potential income.
Health Insurance available after 60 days
401k with a partial company match
Monday through Friday, occasional Saturdays, NO SUNDAYS
All training paid
Surprise Incentives throughout the year
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Expected salary:
Location: Saint Charles, MO
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Company: Senior Health Solutions
Job description: Company Overview
Senior Health Solutions is a state-licensed agency that specializes in the senior life and health insurance market. We pride ourselves on outstanding customer service and deliver quality service to our clients.Job Summary
As a Call Center Representative, employees will receive calls from prospective and current clients. You will be working with them by assisting in Medicare enrollment. The call center employee works with the client to verify eligibility and gathers the necessary information from the client to assist with the Medicare enrollment. This is not a remote position.Responsibilities
Taking inbound calls, listening to client questions and fulfilling their needs. Guiding clients through the enrollment process with excellent communication skills.Qualifications and Skills * Pleasant phone voice with good customer service skills
Good computer and keyboarding skills
Previous Call Center experience a plus (not required)
Outgoing and energetic attitude
Active Listening Skills giving full attention to what clients are saying, taking time to understand the points that are being made, and not interrupting at inappropriate times.
Ability to multitask
Excellent problem-solving skills
Benefits and Perks
Expected 1st Year Income 75k-100k, with Bonus and Commission
Renewals begin after 13 months, adding more potential income.
Health Insurance available after 60 days
401k with a partial company match
Monday through Friday, occasional Saturdays, NO SUNDAYS
All training paid
Surprise Incentives throughout the year
Powered by JazzHR
Expected salary:
Location: Saint Charles, MO
Apply for the job now!
Apply Now