Call Center Agent-REMOTE
About the position
The Call Center Agent position at AnswerNet involves providing high-level customer service solutions remotely. Agents will be responsible for making outbound calls, documenting customer interactions, and maintaining integrity while adhering to company policies. This role requires a customer-oriented approach and the ability to handle various tasks related to customer support and sales.
Responsibilities
Ā Make consistent outbound calls specific to assigned programs or projects.
,
Ā Document all customer interactions using provided tools.
,
Ā Upsell products and services to customers.
,
Ā Set appointments in a business-to-customer format.
,
Ā Maintain a working knowledge of campaign products, services, and promotions.
,
Ā Perform data capture and entry tasks.
Requirements
Ā At least one year of actual Call Center experience with an automatic dialer and call scripting.
,
Ā A clear, professional, and friendly voice.
,
Ā High-level people skills and active listening skills.
,
Ā Strong communication skills.
,
Ā Outstanding attendance and punctuality.
,
Ā High school diploma or GED.
,
Ā Basic computer skills and computer literacy.
,
Ā Experience in an outbound environment.
Nice-to-haves
Ā Sales experience is preferred.
Benefits
Ā Full-time employment with open availability.
,
Ā Competitive salary of $14.25 per hour.
Apply Now
The Call Center Agent position at AnswerNet involves providing high-level customer service solutions remotely. Agents will be responsible for making outbound calls, documenting customer interactions, and maintaining integrity while adhering to company policies. This role requires a customer-oriented approach and the ability to handle various tasks related to customer support and sales.
Responsibilities
Ā Make consistent outbound calls specific to assigned programs or projects.
,
Ā Document all customer interactions using provided tools.
,
Ā Upsell products and services to customers.
,
Ā Set appointments in a business-to-customer format.
,
Ā Maintain a working knowledge of campaign products, services, and promotions.
,
Ā Perform data capture and entry tasks.
Requirements
Ā At least one year of actual Call Center experience with an automatic dialer and call scripting.
,
Ā A clear, professional, and friendly voice.
,
Ā High-level people skills and active listening skills.
,
Ā Strong communication skills.
,
Ā Outstanding attendance and punctuality.
,
Ā High school diploma or GED.
,
Ā Basic computer skills and computer literacy.
,
Ā Experience in an outbound environment.
Nice-to-haves
Ā Sales experience is preferred.
Benefits
Ā Full-time employment with open availability.
,
Ā Competitive salary of $14.25 per hour.
Apply Now