Call Center Agent (Permanent WFH)

Be part of a passionate team and create opportunities!CALL CENTER AGENT - PERMANENT WFH Starting salary: PHP 14,000 - 17,600 per monthJob Description:Outbound calls for surveys, lead generation, event invitation and/or sales.Inbound calls to resolve customer queries or close lead/sales.Data entry to update customer relationship management (CRM) software.Respond to emails.Create reports using Microsoft Office and Google Drive.Meet the service level agreements set forth.Perform other duties as assigned.Qualifications:Excellent English communication skills.Typing Speed: at least 40WPM.Ability to work under pressure.Ability to multitask, prioritize, and manage time efficiently.Customer orientation and the ability to adapt and respond to different types of personalities.Intelligent.No BPO experience required; fresh graduates are welcome to apply.MUST HAVE the following equipment:Hardware: Laptop/Desktop Intel i3 (7th gen or higher) / AMD Ryzen 3 (or higher)and 8 GB RAMOS: Windows 10 or higher (MacOS equivalent is allowed)Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise-cancelling featureInternet connection: Wired connection; minimum of at least 30 MbpsSoftware: Microsoft Office & PDF reader, Anydesk, GDrive, DiscordSo, why join us?Permanent work-from-home.Full-Time and Long-Term Employment.Government-mandated benefits, Health benefits, leaves, bonuses, and other incentives (except for freelance contracts).Salary will be based on: Skills, Attitude, Performance, and Attendance.Opportunity for regularization and promotion.US and Canadian clients.Shift: Graveyard Monday to Friday.Scholarship program duration: 5 to 8 days.WE LOOK FORWARD TO MEETING YOU!