Business Systems Intern

Company Information At Advarra, we are passionate about making a difference in the world of clinical research and advancing human health. With a rich history rooted in ethical review services combined with innovative technology solutions and deep industry expertise, we are at the forefront of industry change. A market leader and pioneer, Advarra breaks the silos that impede clinical research, aligning patients, sites, sponsors, and CROs in a connected ecosystem to accelerate trials. Company Culture Our employees are the heart of Advarra. They are the key to our success and the driving force behind our mission and vision. Our values (Patient-Centric, Ethical, Quality Focused, Collaborative) guide our actions and decisions. Knowing the impact of our work on trial participants and patients, we act with urgency and purpose to advance clinical research so that people can live happier, healthier lives. At Advarra, we seek to foster an inclusive and collaborative environment where everyone is treated with respect and diverse perspectives are embraced. Treating one another, our clients, and clinical trial participants with empathy and care are key tenets of our culture at Advarra; we are committed to creating a workplace where each employee is not only valued but empowered to thrive and make a meaningful impact. Job Overview Summary The Business Systems Intern will work with the Business Systems Team to support a variety of department initiatives assisting in the capacity of an Associate IT Developer, learning how to manage tickets, review and analyze data, generate reports, and answer questions from current staff. This position reports to the VP, Business Systems. Job Duties & Responsibilities Support the Business Systems team ensuring tickets are up to date and contain required information Assist with troubleshooting issues and provide technical support Assist with generating reports and reviewing/analyzing data to improve data quality in systems Assist with documentation Perform other duties/projects as assigned Location This role is open to candidates working remotely in the United States. Basic Qualifications 1 year of work experience or pursuing an undergraduate/graduate level degree or accredited certification programs in the Information Technology or Computer related fields Preferred Qualifications Strong verbal and written communication Strong analytical and problem-solving skills Ability to work well in teams Strong work ethic, personal integrity, and attention to detail Familiar with Windows 11 and Microsoft Office Suite Maintain a high level of confidentiality and discretion within the IT department Physical and Mental Requirements Sit or stand for extended periods of time at stationary workstation Regularly carry, raise, and lower objects of up to 10 Lbs. Learn and comprehend basic instructions Focus and attention to tasks and responsibilities Verbal communication; listening and understanding, responding, and speaking Equal Employer Opportunity (EEO) Statement Advarra is an equal opportunity employer that is committed to diversity, equity and inclusion and providing a workplace that is free from discrimination and harassment of any kind based on race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability or genetic information or any other status or characteristic protected by federal, state, or local law. Advarra provides equal employment opportunity to all individuals regardless of these protected characteristics. Further, Advarra takes affirmative action to ensure that applicants and employees are treated without regard to any of these protected characteristics in all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and separation from employment.